Aja Leonard
Dallas,GA
Summary
Dynamic Party Host and Lead Lifeguard with extensive experience in ensuring guest safety and satisfaction. Skilled in emergency response, conflict resolution, and delivering exceptional customer service while maintaining a fun and inviting atmosphere. Proven ability to educate guests on safety protocols and collaborate with teams for successful event execution. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
2
2
years of professional experience
Work History
Party Host
Stars And Strikes Family Entertainment Center
10.2023 - Current
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Serving abilities
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Planned parties according to customer specifications.
- Decorated and set tables in accordance with party themes and age groups.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
Lead Lifeguard
Six Flags White Water
04.2022 - 09.2023
- Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
- Improved patron satisfaction through consistent enforcement of facility policies resulting in a safer environment.
- Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
- Assisted in developing comprehensive employee training materials that enhanced performance across the entire team of lifeguards.
- Responded to emergencies with swift action, providing first aid and CPR when necessary.
- Helped coordinate and manage special events at the facility, contributing to positive community experiences.
- Updated emergency response protocols as needed, staying current with industry standards and regulations.
- Streamlined communication between lifeguard team members and management, facilitating a smoother operation of the facility.
Education
East Paulding High School
Dallas, GASkills
- Team player attitude
- Effective Multitasking
- Teamwork and Collaboration
- Attention to Detail
- CPR
- Public Safety
- First Aid
- Incident Reporting
- Swimming proficiency
- Human Resource Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursTimeline
Party Host
Stars And Strikes Family Entertainment Center
10.2023 - Current
Lead Lifeguard
Six Flags White Water
04.2022 - 09.2023
East Paulding High School
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