Aja Walker
Accounts Receivable/ AR Accountant
Bellwood,IL
Overview
14
14
years of professional experience
Work History
Accounts Receivable/ AR Accountant
Lucas Group
12.2022 - Current
- Company Overview: A Korn Ferry Company
- Manage collections for past-due accounts, reducing delinquency rates by 28 % through strategic follow-up and negotiations
- Process incoming payments via credit card, ACH, and wire transfers, ensuring accurate allocation to client accounts
- Prepare detailed AR aging reports, track cash flow projections, and present financial insights to senior management
- Collaborate with cross-functional teams to resolve billing disputes and address client concerns, achieving 90% improvement in customer satisfaction
- Automated the invoicing process using SAP ERP, reducing manual errors and cutting processing time by 45 %
- A Korn Ferry Company
Senior Credit Coordinator
Mitsubishi Electric Automation
Vernon Hills, IL
01.2021 - 08.2022
- Reconciled accounts monthly, ensuring all discrepancies were identified and resolved promptly to maintain clean financial records
- Reduced the average days sales outstanding (DSO) by [11] % through enhanced collection strategies and persistent follow-up
- Coordinated with internal teams to handle billing queries, contract adjustments, and customer account setup, leading to faster issue resolution
- Corresponded with the finance team in the month-end closing process, preparing AR reports, and assisting in external audits
- Monitored changes of credit limits and payment terms based on data in the credit reports and customer payment history
- Referred accounts for write off to bad debt reserve or structure payment plans
- Approved or denied the release of customers' orders based on customer account information and risk assessment
- Maintained required elements of master data in SAP to accurately bill customers
Credit Analyst
Cedar Electronics
Chicago, IL
07.2019 - 12.2020
- Organized high-volume invoices for 115 clients, verifying billing accuracy, and ensuring timely dispatch of invoices
- Coordinated with the collections team to address overdue accounts, improving collection rates by 10% within 7 months
- Resolved deduction discrepancies in the areas of returns, vendor compliance, pricing, shortages, etc
- Monitored and released orders for my assigned portfolio of accounts daily based on the customers meeting credit requirements
Deductions Analyst
BOSCH Group
Mount Prospect, IL
12.2017 - 07.2019
- Managed an assigned customer Deductions portfolio
- Resolved all assigned deductions in a timely and efficient manner
- Prepared deduction documentation to support the issuance of credits
- Re-billed any invalid deductions in a timely manner and provided completed backup documentation to aid in the collection of the re-bill
- Reconciled customer accounts monthly to accurately clear cash on accounts, deductions and credits
- I identified high risk accounts and initiated a plan to resolve balance
Student Finance Consultant I/II
DeVry University Online
Wood Dale, IL
09.2010 - 02.2016
- Organized a student portfolio to ensure that all students have the appropriate guidance to make informed tuition and financial aid decisions
- Coordinated closely with students to assess financial needs, complete the financial aid process, and secure education funding
- Coordinated with Student Services, Admissions, and other departments to proactively research and resolve any student financing issues
- Demonstrated knowledge of college policies, Title IV regulations and Department of Defense policies to communicate to current and prospective students
- Reconciled collections by examining student payment history
Timeline
Accounts Receivable/ AR Accountant
Lucas Group
12.2022 - Current
Senior Credit Coordinator
Mitsubishi Electric Automation
01.2021 - 08.2022
Credit Analyst
Cedar Electronics
07.2019 - 12.2020
Deductions Analyst
BOSCH Group
12.2017 - 07.2019
Student Finance Consultant I/II
DeVry University Online
09.2010 - 02.2016