Ajah Dudley
LA
Summary
Driven by a results-focused approach, I enhanced records management at the City Of New Orleans City Attorney's Office, leveraging skills in Information Governance and training delivery. My background includes streamlining storage costs and safeguarding sensitive data, alongside fostering team efficiency at Starbucks. My expertise spans from Audit Preparation to effective team leadership, embodying both hard and soft skills essential for dynamic business environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to
become a part of a team willing to show my high-quality and high performance expertise.
Overview
6
6
years of professional experience
Work History
Records Management Officer
City Of New Orleans City Attorney's Office
02.2022 - Current
- Promoted adherence to records management best practices by creating user-friendly guides, templates, and checklists for staff utilization.
- Reduced costs associated with record storage by implementing space-saving strategies such as consolidation or digitization initiatives.
- Proactively identified potential risks or vulnerabilities in the organization''s recordkeeping systems, implementing preventative measures to safeguard sensitive information.
- Established disaster recovery plans for crucial records, mitigating potential risks associated with natural disasters or system failures.
- Developed comprehensive records retention schedules, ensuring timely disposal of outdated materials and compliance with legal requirements.
Crew Member
Trader Joe's
10.2021 - 04.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Became familiar with products to answer questions and make suggestions.
Shift Supervisor
Starbucks Coffee
02.2018 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
Associate of Applied Science - Business Management
Delgado Community College
New Orleans, LA12.2024
Associate of Arts - Business Certificate
Xavier University
Cincinnati, OH05.2021
High School Diploma -
International High School Of New Orleans
New Orleans, LA05.2020
Skills
- Audit preparation
- Business Analysis
- Information Governance
- Training delivery
- Project Support
- Records Management
- Database Administration
- Information Management
Timeline
Records Management Officer
City Of New Orleans City Attorney's Office
02.2022 - Current
Crew Member
Trader Joe's
10.2021 - 04.2024
Shift Supervisor
Starbucks Coffee
02.2018 - 08.2023
Associate of Applied Science - Business Management
Delgado Community College
Associate of Arts - Business Certificate
Xavier University
High School Diploma -
International High School Of New Orleans
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