Ajah Love

• Achieved 95-100% accuracy in processing time and expense data for over 300 contractors.
• Collected and entered timesheet data from contractors, clients, and account managers into company system.
• Reconciled expense reports and time cards while resolving contractor issues promptly.
• Audited time and expense reports to ensure data integrity and maintained accurate records.
• Supported other departments with time and expense-related data and inquiries.
• Demonstrated strong attention to detail and exceptional organizational skills.
• Collaborated effectively within teams while also working independently.

Onboarding Specialist: January 2021- April 2022

• Onboarded candidates for various clients, including Anthem and Kaiser Permanente.
• Assisted candidates with onboarding paperwork and collaborated with partners on I9 processes.
• Scheduled drug and medical testing and initiated background checks for candidates.
• Troubleshot issues with candidates and partners to ensure timely compliance verifications.
• Utilized CRM platforms like PeopleSoft to track and update candidate progress.
• Leveraged VMS tools such as SAP Fieldglass for candidate tracking and document management.
• Maintained professionalism in office while fostering relationships with partners.
• Executed prompt email communication and answered phone calls within three rings.

• Demonstrated exceptional verbal and non-verbal communication to convey information clearly.
• Fostered strong interpersonal relationships to enhance customer service for employees and clients.
• Achieved daily sales goals through effective planning, organization, collaboration, and time management.

• Handled money over $300- $1600 in registers and safe
• Fostered team goals/daily plans and supervised the completion of duties for the success of the business as a whole and also met daily individual sales goal for personal & work satisfaction
• Executed those goals of conversion, sales, and teamwork within the store
• Composed, revised, and published the weekly schedule for my team and maintained weekly payroll software for employees to ensure compensation
• Counted and performed an inventory process for stockroom and sales floor
• Received and processed online orders for customers
• Maintained detailed record of individual customer’s buying habits and preferences to ensure customer loyalty and contacted rewards members to notify them of special sales and new merchandise shipments

• Trained employees on cashier duties, including reconciling payments, handling safe, while maintaining cleanliness of store
• Planned production meetings for employee to ensure staff efficiency
• Collected and distributed large sums of money from $800- $3,000+ and balanced daily cashier drawer
• Fostered patience and determination by ensuring customers’ issues were resolved and product returns were processed
• Accustomed to working in a fast-paced environment with the ability to think quickly and successfully
• Stocked shelves, unloaded trucks, placed daily product orders, created sales display
• Acquired an expertise in customer service by providing the highest standards and support
• Responded to customer inquiry calls, quickly assessing the needs and problems in order to deliver an ideal solution