Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Ajah R Johnson

Phila

Summary

Dynamic School Police Officer with a proven track record at the School District of Philadelphia, skilled in crisis intervention and incident reporting. Expert in maintaining safety and order, utilizing effective communication strategies to foster a positive learning environment. Committed to regulatory compliance and enhancing student well-being through proactive conflict resolution. Astute professional skilled at fostering public safety through timely response and resolution of public and domestic disturbances. Exceptional communicator with skill for alleviating tension in high-pressure situations. Peaceful School Resource Officer with a commitment to creating a safe and comfortable learning environment for children. Superb liaison and conflict mediation abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SCHOOL POLICE OFFICER

School District Of Philadelphia
Phila
03.2019 - Current
  • Helps to mintain order and security on school grounds, as well as helps to provide a positive learning environment for students and staff
  • Helps to prevents crime, by protecting life & property, assisting students & staff, and visitors by preserving peace and suppressing violence and disorder within the schools grounds
  • Trained on various effective strategies to assure a wide range of communication methods amongst students and faculty
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.

CLIMATE SPECIALIST

School District Of Philadelphia
01.2018 - 12.2019
  • Monitored student activity, making sure that the schools expectations are met by students
  • Disciplined students as needed while enforcing rules set forth by the school districts code of conduct
  • Assisted with monitoring student social climate in the hallways in between and during classes

BILLING REPRESENTATIVE

Optum360
01.2018 - 12.2018
  • Performed various collection actions which included directly contacting patients for insurance providers
  • Used telecommunication to correct and resubmit claims to third party payers via patient corrections
  • Collaborated with team members by sharing workflow knowledge, this included reviewing available reference material and escalating issues when needed
  • Contributed to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value
  • Created the 'can do' people coalitions for accountability, diversity and inclusion, social flexibility, continuous employee training improvements, collaboration, creativity, and fun working culture

PUBLIC AREA ATTENDANT

Sage Hospitality
01.2014 - 12.2018
  • Consistently offered professional, friendly and engaging service
  • Cleaned assigned public areas throughout hotel
  • Vacuumed carpets where needed
  • Followed department policies, procedures and service standards
  • Reported necessary maintenance items
  • Followed all safety and sanitation policies
  • Emptied trash in all public areas and clean public area restrooms

Education

High School Diploma -

PLAN NORTH
Philadelphia, PA
02-2017

Skills

  • Conflict resolution
  • Incident reporting
  • Crisis intervention
  • Emergency response
  • Surveillance tools
  • Regulatory compliance
  • First aid training
  • CPR certification
  • Public speaking
  • Attention to detail
  • Safety protocols
  • Report writing
  • Incident management
  • Positive reinforcement
  • Safety enforcement
  • Coaching techniques

Certification

  • First Aid/CPR BLS Instructor
  • Safety Care Instructor

Accomplishments

  • Workplace Training Award 2024

Affiliations

  • LGBTQ Liaison for Department of OSS

Timeline

SCHOOL POLICE OFFICER

School District Of Philadelphia
03.2019 - Current

CLIMATE SPECIALIST

School District Of Philadelphia
01.2018 - 12.2019

BILLING REPRESENTATIVE

Optum360
01.2018 - 12.2018

PUBLIC AREA ATTENDANT

Sage Hospitality
01.2014 - 12.2018

High School Diploma -

PLAN NORTH
Ajah R Johnson