Ajah R Johnson
Phila
Summary
Dynamic School Police Officer with a proven track record at the School District of Philadelphia, skilled in crisis intervention and incident reporting. Expert in maintaining safety and order, utilizing effective communication strategies to foster a positive learning environment. Committed to regulatory compliance and enhancing student well-being through proactive conflict resolution. Astute professional skilled at fostering public safety through timely response and resolution of public and domestic disturbances. Exceptional communicator with skill for alleviating tension in high-pressure situations. Peaceful School Resource Officer with a commitment to creating a safe and comfortable learning environment for children. Superb liaison and conflict mediation abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SCHOOL POLICE OFFICER
School District Of Philadelphia
Phila
03.2019 - Current
- Helps to mintain order and security on school grounds, as well as helps to provide a positive learning environment for students and staff
- Helps to prevents crime, by protecting life & property, assisting students & staff, and visitors by preserving peace and suppressing violence and disorder within the schools grounds
- Trained on various effective strategies to assure a wide range of communication methods amongst students and faculty
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
CLIMATE SPECIALIST
School District Of Philadelphia
01.2018 - 12.2019
- Monitored student activity, making sure that the schools expectations are met by students
- Disciplined students as needed while enforcing rules set forth by the school districts code of conduct
- Assisted with monitoring student social climate in the hallways in between and during classes
BILLING REPRESENTATIVE
Optum360
01.2018 - 12.2018
- Performed various collection actions which included directly contacting patients for insurance providers
- Used telecommunication to correct and resubmit claims to third party payers via patient corrections
- Collaborated with team members by sharing workflow knowledge, this included reviewing available reference material and escalating issues when needed
- Contributed to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value
- Created the 'can do' people coalitions for accountability, diversity and inclusion, social flexibility, continuous employee training improvements, collaboration, creativity, and fun working culture
PUBLIC AREA ATTENDANT
Sage Hospitality
01.2014 - 12.2018
- Consistently offered professional, friendly and engaging service
- Cleaned assigned public areas throughout hotel
- Vacuumed carpets where needed
- Followed department policies, procedures and service standards
- Reported necessary maintenance items
- Followed all safety and sanitation policies
- Emptied trash in all public areas and clean public area restrooms
Education
High School Diploma -
PLAN NORTH
Philadelphia, PA02-2017
Skills
- Conflict resolution
- Incident reporting
- Crisis intervention
- Emergency response
- Surveillance tools
- Regulatory compliance
- First aid training
- CPR certification
- Public speaking
- Attention to detail
- Safety protocols
- Report writing
- Incident management
- Positive reinforcement
- Safety enforcement
- Coaching techniques
Certification
- First Aid/CPR BLS Instructor
- Safety Care Instructor
Accomplishments
- Workplace Training Award 2024
Affiliations
- LGBTQ Liaison for Department of OSS
Timeline
SCHOOL POLICE OFFICER
School District Of Philadelphia
03.2019 - Current
CLIMATE SPECIALIST
School District Of Philadelphia
01.2018 - 12.2019
BILLING REPRESENTATIVE
Optum360
01.2018 - 12.2018
PUBLIC AREA ATTENDANT
Sage Hospitality
01.2014 - 12.2018
High School Diploma -
PLAN NORTH
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