Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ajahnyque Springer

Ajahnyque Springer

Billings,MT

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive individual and team success, and contribute to organizational growth.

Overview

15
15
years of professional experience

Work History

DoorDash Delivery Driver

DoorDash
05.2022 - Current
  • Delivered packages/meals to customer doorsteps and business offices.
  • Loaded and unloaded packages/meals securely to prevent damage.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Maintained vehicle cleanliness and performed routine inspections.
  • Communicated effectively with customers regarding delivery status, substitutions and unavailable items, ensuring accuracy and improving customer satisfaction.
  • Utilized GPS systems to optimize delivery routes and reduce delays.
  • Developed familiarity with local roadways and traffic patterns for improved navigation.

Assistant Office Manager

Family Auto Collision
10.2021 - 05.2022
  • Assisted in processing invoices and expense reports, maintaining accuracy in financial records.
  • Liaised between clients and insurance companies maintaining effective lines of communication.
  • Facilitated communication between office and shop, promoting collaboration and resolving issues swiftly.
  • Wrote estimates for Enterprise Rent-a-Car vehicles in shop using CCC one estimating softwear.
  • Implemented improved filing systems, increasing document retrieval speed and organization within the office.
  • Oversaw inventory management processes, maintaining adequate supplies and accurate parts.
  • Managed daily operations, ensuring timely completion of tasks, while maintaining a well-organized work environment.
  • Issued parts to technicians to complete customers' repairs.
  • Managed customer inquiries and maintained open communication, ensuring a great customer service experience.

Seasonal Garden Landscaper

Painting With Plants
05.2021 - 10.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Assisted in garden design and implementation.


Sales Advisor

H&M Hennes & Mauritz
06.2019 - 05.2021
  • Provided tailored product recommendations to clients, enhancing customer satisfaction and driving sales.
  • Developed deep knowledge of product lines, ensuring accurate information delivery to customers.
  • Assisted in training new team members.
  • Collaborated with merchandising team to optimize store layout for improved customer experience and accessibility.
  • Carried out financial transactions.

Manager

Moons Toy Shop
06.2015 - 08.2018
  • Oversaw daily operations, ensuring efficiency and high-quality customer service.
  • Managed inventory levels, optimizing stock turnover and minimizing excess products.
  • Developed training programs for staff, enhancing team performance and product knowledge.
  • Established operational procedures, improving workflow efficiency and employee productivity.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained/managed schedules and monitored performance.

Temporary Manager

Catwalk for All Sizes Boutique
04.2017 - 12.2017
  • Directed daily operations, ensuring efficient stock management and customer service excellence.
  • Managed team schedules, optimizing workforce allocation to meet peak demand periods.
  • Trained staff on product knowledge and sales techniques, improving overall customer engagement.
  • Met weekly and monthly sales goals.

Special Needs Nanny

Private Household
08.2013 - 03.2015
  • Assisted in developing individualized care plans to address specific needs and enhance quality of life.
  • Implemented therapeutic activities fostering social skills and emotional growth in children.
  • Coordinated communication between the family, therapists, and educators to ensure consistent support strategies.
  • Monitored behavioral patterns and provided feedback to family on progress and challenges encountered.
  • Established routines that promote stability while adapting strategies to meet evolving developmental goals.
  • Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
  • Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.

Child and Youth Programs Assistant

School Age Program, 66th FSS
04.2012 - 02.2013
  • Developed and implemented fun, engaging, and educational activities for children of varying ages.
  • Collaborated with educators to create tailored programs addressing individual needs and developmental goals.
  • Implemented behavior management strategies to promote positive interactions among children and staff.
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
  • Developed strong relationships with parents by providing timely feedback on their child's progress while addressing any concerns promptly.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.

Certified Youth Sports Assistant

Youth Center, 66th FSS
08.2010 - 04.2012
  • Organized and facilitated youth sports programs, ensuring engaging and safe environments.
  • Processed, screened, and trained volunteer coaches.
  • Communicated with Security Forces for screening of off base teams and coaches.
  • Collaborated with coaches to develop training schedules and practice plans.
  • Mentored young athletes, promoting teamwork and sportsmanship principles.
  • Implemented safety protocols during events to maintain compliance with regulations.
  • Assisted in recruiting volunteers, enhancing program support and community involvement.
  • Coordinated logistics for tournaments, including scheduling games and managing equipment.
  • Maintained and organized fields, ensuring a well-kept appearance and safe environment.
  • Ran Start Smart program, guiding children ages 3-5 through the fundamentals of soccer and basketball

Education

GED -

Learning Source At Bel Mar
Lakewood, CO
11-2009

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Strong attention to detail
  • Strong organizational skills
  • Dependable and reliable
  • Problem-solving
  • Experience in autism and behavioral intervention strategies
  • Skilled in using CCC One for project estimation
  • Experienced in managing web CMS platform
  • Experienced in Microsoft Office Suite

Timeline

DoorDash Delivery Driver

DoorDash
05.2022 - Current

Assistant Office Manager

Family Auto Collision
10.2021 - 05.2022

Seasonal Garden Landscaper

Painting With Plants
05.2021 - 10.2021

Sales Advisor

H&M Hennes & Mauritz
06.2019 - 05.2021

Temporary Manager

Catwalk for All Sizes Boutique
04.2017 - 12.2017

Manager

Moons Toy Shop
06.2015 - 08.2018

Special Needs Nanny

Private Household
08.2013 - 03.2015

Child and Youth Programs Assistant

School Age Program, 66th FSS
04.2012 - 02.2013

Certified Youth Sports Assistant

Youth Center, 66th FSS
08.2010 - 04.2012

GED -

Learning Source At Bel Mar

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