Ajanae Easter

• Utilized barcode scanners to track incoming and outgoing shipments.
• Wrapped items securely using appropriate packing materials.
• Labeled boxes, crates, and other containers accurately.

• Confirmed visitor identification prior to granting entry into the building.
• Participated in training sessions to stay up-to-date on current security trends and best practices.

• Inspected fire extinguishers to ensure they were properly charged and operational.

• Answered customer inquiries and provided accurate information regarding products and services.
• Answered inbound calls, chats and emails to facilitate customer service.
• Collected deposits or payments and arranged for billing.
• Provided excellent customer service to resolve customer complaints in a timely manner.

• Performed administrative tasks such as filing paperwork, updating databases and generating reports
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Provided excellent customer service to resolve customer complaints in a timely manner.