Ajanae Fowlkes-Carter
College Park,MD
Summary
Customer-focused professional with extensive experience in healthcare and retail sectors. Proficient in customer service, patient support, and multitasking in dynamic environments. Recognized for strong communication skills and reliability. Currently pursuing a Doctorate in Occupational Therapy, committed to delivering high standards of care and organization.
Overview
6
6
years of professional experience
Work History
Deli Associate
Harris Teeter
Washington, District of Columbia
12.2024 - Current
- Prepared food items through slicing, cooking, and assembling to meet quality standards.
- Maintained accurate inventory records and assisted with restocking deli products as required.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with team members to enhance efficiency during peak deli service hours.
Therapy Technician
Maryland Orthopedics
Bethesda, Maryland
12.2023 - 01.2025
- Assisted patients with mobility exercises to enhance recovery outcomes.
- Maintained a clean and organized therapy environment to ensure patient safety.
- Monitored patients during therapy sessions to ensure adherence to treatment protocols.
- Prepared therapy areas and equipment for various treatment modalities.
- Facilitated communication between patients and healthcare providers to address concerns.
Occupational Therapy Aide
OrthoVirginia
Midlothian, Virginia
09.2019 - 07.2023
- Assisted patients with prescribed therapeutic exercises
- Prepared treatment areas and maintained equipment sanitation
- Observed and documented patient progress for therapists
- Provided consistent, compassionate patient support
- Maintained professionalism, safety, and clinic efficiency
Education
Doctor of Occupational Therapy -
Howard University
Washington, DC05-2026
Bachelor of Science - Biology
Chowan University
Murfreesboro, NC05-2019
Skills
- Customer service and support
- Cash handling and POS management
- Front desk operations
- Multitasking abilities
- Effective communication
- Time management skills
- Team collaboration
- Documentation practices
- HIPAA compliance expertise
- Inventory management
- Organizational skills
Timeline
Deli Associate
Harris Teeter
12.2024 - Current
Therapy Technician
Maryland Orthopedics
12.2023 - 01.2025
Occupational Therapy Aide
OrthoVirginia
09.2019 - 07.2023
Doctor of Occupational Therapy -
Howard University
Bachelor of Science - Biology
Chowan University