Ajanae Gill
Antioch,CA
Summary
Proven Warehouse Assistant and Retail Sales Associate with a track record of enhancing customer satisfaction and streamlining warehouse operations at SIA Clothing Brand. Expert in order picking and maintaining workplace safety, coupled with exceptional customer service and teamwork skills. Increased loyalty and sales through strategic product placement and efficient service. Hardworking history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
3
3
years of professional experience
Work History
Warehouse Assistant
SIA Clothing Brand
2023.06 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Retail Sales Associate
Shiekh Shoes
2022.10 - 2023.06
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Retail Sales Associate
Hibbet Sports
2022.01 - 2022.09
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Forver 21
2021.11 - 2022.01
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Heritage High School
Brentwood, CA06.2024
Skills
Time Management
Attention to Detail
Customer Service
Team Collaboration
Problem-Solving
Order Picking
Maintaining Workplace Safety
Packaging and Labeling
Heavy Lifting
Order picking and processing
Workplace Cleanliness
Teamwork
Teamwork and Collaboration
Cash Handling
Accomplishments
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Warehouse Assistant
SIA Clothing Brand
2023.06 - Current
Retail Sales Associate
Shiekh Shoes
2022.10 - 2023.06
Retail Sales Associate
Hibbet Sports
2022.01 - 2022.09
Retail Sales Associate
Forver 21
2021.11 - 2022.01
High School Diploma -
Heritage High School
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