Ajani Howard
Durham,NC
Summary
Dynamic and reliable professional with extensive experience in customer service and store maintenance at Durham County ABC. Proven ability to enhance customer satisfaction through effective communication and a clean, welcoming environment. Skilled in cash register operation and team management, consistently prioritizing hygiene and efficiency to achieve operational excellence.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to Number pounds.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Store Clerk
Durham County ABC
11.2022 - 01.2024
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Overnight Stocker
Walmart
02.2018 - 11.2019
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Environmental Services Housekeeper
UNC Health Care
09.2014 - 10.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Lead Food Service Worker
Duke University
08.2005 - 05.2012
- Contributed to successful catering events by coordinating logistics, preparing high-quality dishes, and delivering excellent customer service.
- Streamlined kitchen operations by implementing effective inventory management systems to minimize waste and reduce costs.
- Increased overall kitchen efficiency by regularly maintaining equipment, streamlining processes, and delegating tasks effectively.
- Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Ensured compliance with local health codes through strict adherence to sanitation guidelines and regular inspections.
- Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
Education
Bachelor Of Applied Arts And Science - Behavioral Sciences
North Carolina Central University
Durham, NC05.2026
High School Diploma - General Studies
Hillside High School
Durham, NC06.2007
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cash register operation
- Store maintenance
- Team management
Timeline
Store Clerk
Durham County ABC
11.2022 - 01.2024
Overnight Stocker
Walmart
02.2018 - 11.2019
Environmental Services Housekeeper
UNC Health Care
09.2014 - 10.2017
Lead Food Service Worker
Duke University
08.2005 - 05.2012
Bachelor Of Applied Arts And Science - Behavioral Sciences
North Carolina Central University
High School Diploma - General Studies
Hillside High School