Ajay James

Outline: Provide direct clinical support to nursing staff and advanced practice providers in a tertiary academic hospital setting.

• Supported nurses in patient care, focusing on activities of daily living and mobility assistance to enhance patient comfort and independence
• Monitored, documented, and communicated patient vital signs in electronic medical record to ensure accurate and timely care
• Respond promptly to patient call lights and communicate concerns to nursing staff
• Prepare patient rooms for admissions, transfers, and discharges
• Managed inventory and organization of procedure carts, nursing stations, and patient care areas to facilitate efficient workflow
• Support physicians, physician assistants, and nurse practitioners during bedside care
• Facilitated communication between nursing staff and advanced practice providers to enhance patient care in a hospital environment.: Provide direct clinical support to nursing staff and advanced practice providers in a tertiary academic hospital setting.

Outline: Supported front-line hospital operations and patient navigation in a high-traffic clinical environment.

• Checked in patients and visitors, ensuring compliance with hospital protocols to facilitate smooth entry and adherence to safety standards
• Answered and routed phone calls to appropriate clinical departments
• Communicated effectively with nurses and physicians using medical terminology
• Maintained administrative records using Microsoft Word and Excel
• Delivered professional customer service to patients and families, addressing inquiries and concerns to enhance patient experience
• Oversaw hospital operations and patient navigation in high-traffic clinical environment, ensuring efficient support for front-line staff and smooth patient flow

Outline: Delivered fitness instruction and administrative support in a community athletic facility.

• Led individual and group exercise sessions, ensuring clients practiced proper technique and maintained safety standards
• Motivated clients to achieve physical performance and wellness goals through tailored support and guidance
• Maintained organized records and efficiently managed daily administrative tasks to support facility operations
• Delivered fitness instruction and administrative support in a community athletic facility.