Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
AJAY JOLLY

AJAY JOLLY

Pleasanton,CA

Summary

Sr. VP Engineering and Technology with 30 years of leadership experience driving innovation and digital transformation across diverse industries. Possess a track record of building and leading high-performing teams, driving cross-functional collaboration, and ensuring alignment between technology strategies and business goals. Known for strong strategic vision, commitment to continuous improvement, and ability to translate complex concepts into actionable business strategies. Looking to bring this blend of strategic leadership, entrepreneurial acumen, technical expertise, and industry experience to a forward-thinking organization committed to being a pioneer and breaking away from the competition.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Sr. Consultant

Kaiser Permanente
Pleasanton, CA
04.2020 - Current
  • Collaborated with management to define the strategy, vision, and roadmap for future care by leveraging the latest advancements in technology.
  • Conducted due diligence on the digital health ecosystem to explore key trends driving transformation in health and identified emerging technologies that could be leveraged to create new patient-centered care models and smart spaces for Care Delivery, Pharmacy, Telehealth, and member services.
  • Led Durable Medical Equipment (DME) transformation, resulting in resource efficiency improvements of 60% and improved customer experience by approximately 25%.
  • Led multiple initiatives to drive personal medicine and smart care using AI and deep learning for predictive analytics.
  • Defined a strategy for the future of healthcare by leveraging innovation and emerging technologies to create new care models, improve patient outcomes, and drive efficiencies across the organization.

Vice President Engineering

Navigating Cancer
Seattle, WA
02.2019 - 03.2020
  • Company Overview: A pioneer in patient relationship management software and services for cancer care.
  • As the VP at Navigating Cancer, I led the Engineering, IT, Data, and infrastructure teams and delivered enterprise software applications.
  • Successfully established digital solutions and data strategy and goals to attain the company's strategic vision and staged Series B funding of ~45M USD.
  • Led the client service team, improving service objectives and performance measurement standards between clients, associates, and support areas.
  • Scaled the company's capacity by 500%, quadrupled the user base to 50M, and tripled EMR ingestion through streamlined interoperability.
  • Led and monetized oncology progression and treatment efficacies using artificial intelligence and machine learning models.
  • Achieved significant results, including increasing revenue and improving patient outcomes.
  • A pioneer in patient relationship management software and services for cancer care.

Entrepreneur-in-residence

Kaiser Permanente
Pleasanton, CA
02.2018 - 01.2019
  • Company Overview: One of the largest healthcare organizations in the country.
  • Health IT advisor to one of the largest healthcare organizations in the country.
  • Conducted due diligence and build adoption and rollout strategies around emerging technologies for the large business units (Care Delivery, Pharmacy, and Virtual Care) within the company.
  • Enabled process transformation within a complex engagement and delivery system that has traditionally been risk averse.
  • Defined a dynamic operating model to assist teams with taking on entrepreneurial views and build technology roadmaps & business cases.
  • Active programs included the use of blockchain to extend collaboration, AI/ML in patient engagement, image analysis, and next generation virtual home care, Agile Transformation, and DevOps enablement to develop a 'factory model' for application development.
  • Coach and delivery mentor to ~300 team members.
  • One of the largest healthcare organizations in the country.

Sr. Management consultant

Intuitive Surgical
Sunnyvale, CA
11.2016 - 02.2018
  • Company Overview: Digital organization focused on delivering solutions in a complex ecosystem.
  • As the head of delivery and operations for the Intuitive Surgical digital organization's entire portfolio, led process transformation to deliver solutions in a complex ecosystem.
  • Successfully established processes, delivery, and operations capabilities to build and lead delivery teams of ~150 personnel.
  • Continuously collaborated with clients and stakeholders, acting as an ambassador for digital strategy and platform to ensure program and portfolio goals were met.
  • Led Scaled Agile Transformation resulting in increased productivity and efficiency.
  • Formulated fit-for-purpose Standard Operating Procedures and engagement models, working closely with product, engineering, and architecture leaders.
  • Delivered critical programs enabling ISI to launch digital products and platforms.
  • Successfully progressed products from 'Lab to Market', and led teams that managed the delivery through Federal 510K submissions and approval, HIPAA, and security compliance for ISI's product launches.
  • Digital organization focused on delivering solutions in a complex ecosystem.

Vice President

HOS
Portland, OR
06.2015 - 11.2016
  • Headed Solution delivery and operations in sales, inventory, financials, and analytics domains.
  • Implemented solutions to provide a consolidated framework for Sales and Inventory management.
  • Led B2C and C2C e-Commerce platforms leading to 35% revenue increment.
  • Led MDM, BI, and Big data engineering teams.
  • Led portfolio to deliver scalable infrastructure and solutions that improved revenue by 35% to ~22M in annual sales.

Consultant PMO/RMO

VMware
Palo Alto, CA
08.2012 - 05.2015
  • Managed an IT portfolio of approximately $110M annually across multiple domains, including customer service and sales/marketing.
  • Led teams that drove process improvements through value streams, delivered innovative solutions that helped to reduce costs and increase efficiency across the organization.
  • Led PMO and Release Management teams.
  • Streamlined release and infrastructure allocation processes and oversaw SaaS program deployment through PMO using Scaled Agile and Waterfall methodologies.
  • Led the migration of VMware data centers to One Cloud Virtual SDDC (Software-Defined Data Center), resulting in increased IT ops support, reduced cost overheads by 25%, and a 50% increase in the number of parallel in-flight releases.
  • Automation and standardization provided provisioning flexibility to meet new project demand and ensured more in-sync release instances, leading to a reduction in instance preparation for release cycles.
  • Led a cross-functional Master Data Management (MDM) program to improve data reliability and quality and increase usage of enterprise data in EDW and other enterprise suite applications across VMware for predictive analytics.

Sr. PMO Consultant

Juniper
Sunnyvale, CA
04.2011 - 08.2012
  • Partnered with VPs to lead the PMO and Solution delivery teams in identifying and preparing the strategy to scale Juniper Customer service to support organization growth from $800M to $2B.
  • Managed the evaluation the CRM vendors and System Implementers (SIs); conducted RFPs for separate solutions and SIs.
  • Performed value analysis and conducted executive presentations to CFO and Sr. VPs to get an approval on the solution, SI, approach, and secured funding.
  • Led the PMO team and formulated processes, managed vendors, SIs and cross-functional team of Sr. Management to follow the PMO guidelines and processes for the selection and implementation of the new SFDC platform for the Customer Service organization in Juniper.
  • Managed resources from cross-functional teams from different departments ranging from transactional and DW realms.
  • Led the business and IT organization to manage the RFP formulation and framework to come up with a costing model for the business to evaluate the solutions.
  • Managed the implementation of the new Solution in hybrid SaaS model.

Consultant

VMware
Palo Alto, CA
10.2009 - 04.2011
  • Managed PMO and department for the VMware Sales for enterprise-wide platform migration and Enterprise Intelligence Data Warehouse Programs.
  • Managed the governance and PMO for the Sales IT Team.
  • Managed the Sales BI data warehouse implementation team to enable the Sales management to keep a pulse on the sales forecast and bookings.
  • Managed SFDC’s SaaS implementation for VMware sales application enablement group using a waterfall and agile methodologies.
  • Responsible for working with management across the enterprise to devise a strategy and plan for the Sales EDW and BI implementation; obtained management buy-in and budget approvals.
  • Led the BI PMO comprised of VPs, Sr. Directors and Sr. Managers in VMware sales.
  • The group had an annual budget of ~$15M with a team size of 35.
  • Managed and implemented a scalable Field Sales Dashboard and MDM for VMware’s Sales Organization.

Sr. Manager eBay Programs

eBay
San Jose, CA
08.2007 - 09.2009
  • Partnered with CFO, SVP to realize an annual BPO savings of $15M by streamlining BPO outsourcing of key analytical functions (econometrics, statistical data analysis, panel data analysis) to offshore vendors.
  • Led BPO and web Analytics capability in eBay.
  • Led initiatives that opened the eBay.com site for 3rd party developers and created a new monetization channel of ~ $50 million in the first year for developers and eBay.
  • Improved the overall quality of eBay’s releases, shortened the rollout period by ~40%, and ~35% reduction in post deployments issues.
  • Increased eBay items listing base by 15% and increased sales turnover of the items in Kijiji, Stubhub by delivering eBay marketplace integrations with adjacencies like Stubhub, Kijiji, etc.
  • Managed migration to eBay’s Teradata Data warehouse.
  • Led IT assessment for eBay’s Paypal Merger.
  • Managed the eBay and PayPal systems integration during M&A.

Sr. Manager IT Programs

Cisco
San Jose, CA
09.1998 - 08.2007
  • Managed the Strategic Information department with USD 25 million in annual budgets and a team size of over 50 to deliver Business intelligence and Data warehousing (DW) programs like Siebel Analytics Dashboards, Business Objects, DW migrations to Teradata.
  • Streamlined processes, established benchmarks leading to ~20% cost savings in TAC operations.
  • Led solution delivery groups in Cisco to scale customer advocacy to support Cisco USD 3 billion revenue and move to Foundation 11i systems with a common backbone for Enterprise manufacturing, finance, sales, and support.
  • Responsible for handling over 100 IT Boundary Application (BA) interfaces.
  • The BA Team budget was USD 7 million to make sure that the IT applications were enhanced to scale to the Oracle ERP implementation.
  • Managed Cisco Customer Advocacy IT and Operations teams.
  • Led the outsourcing of Customer Advocacy IT’s support USD 5 million resulting in cost optimization of ~50%.
  • Formulated and implemented a support model and team structure for I2R support with applications and platforms from ERP, CRM, DW and BI domains.
  • Led IT consolidation following the merger of Webline, Amteva, Scientific Atlanta into a comprehensive Cisco UCCE solution suite.
  • Managed the consolidation of systems and data warehouses for telephony solutions.
  • Led the solution delivery teams to showcase Cisco-on-Cisco enterprise programs like Cisco IPCC, telephony solutions, Web portal.

Director IT Applications

Park Computer Systems
Fremont, CA
04.1997 - 08.1998
  • Led different Client portfolios ranging from Smart Telephony solutions, Y2K compliance, CRM implementations and upgrades, and customized solutions.
  • Managed a team of 175 consultants & client resources to implement solutions like Oracle OBIEE, Amdocs, web portals, telephony, Financials, ERP and Logistics applications’ implementations and customizations.

Director IT

Quantum Technologies
Singapore
02.1994 - 03.1997
  • Managed the company’s engineering department; led the solution delivery and operations team of 50 personnel that was responsible to support a client base of $35M.
  • Managed the delivery and operations of the SYNERGY system that supported all needs of tour operators, travel distributors, destination management companies, airline operators etc.
  • Worked with C-Level execs to establish the base in Singapore and Malaysia.
  • Increased revenue to 10 million dollars in 2 years and grew the employee count to ~75 employees.

Education

MBA - Finance

California State University
CA
05-2005

BE - Computer Engineering

College of Engineering
Pune
06-1993

Skills

  • IT roadmaps and planning
  • Financial management
  • Strategic planning
  • Digital transformation
  • Project management
  • Release management
  • Portfolio and program management
  • Product management
  • Generative AI and deep learning
  • AI and ML implementation
  • Innovation management
  • Scaled agile framework
  • Cloud transformation
  • Mergers and acquisitions
  • DevSecOps management
  • Data science and engineering
  • Data management

Certification

  • PMP
  • SPC
  • Deep Learning Specialization

Languages

English
Native/ Bilingual

Timeline

Sr. Consultant

Kaiser Permanente
04.2020 - Current

Vice President Engineering

Navigating Cancer
02.2019 - 03.2020

Entrepreneur-in-residence

Kaiser Permanente
02.2018 - 01.2019

Sr. Management consultant

Intuitive Surgical
11.2016 - 02.2018

Vice President

HOS
06.2015 - 11.2016

Consultant PMO/RMO

VMware
08.2012 - 05.2015

Sr. PMO Consultant

Juniper
04.2011 - 08.2012

Consultant

VMware
10.2009 - 04.2011

Sr. Manager eBay Programs

eBay
08.2007 - 09.2009

Sr. Manager IT Programs

Cisco
09.1998 - 08.2007

Director IT Applications

Park Computer Systems
04.1997 - 08.1998

Director IT

Quantum Technologies
02.1994 - 03.1997

MBA - Finance

California State University

BE - Computer Engineering

College of Engineering

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