Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ajay Kumar

Palampur

Summary

Dynamic Senior Analyst with a proven track record at Better Mortgage, excelling in client relationship management and stakeholder communication. Expert in KYC processes and title examination, driving efficiency in closing processes. Recognized for enhancing business outcomes through effective collaboration and performance monitoring, ensuring high client satisfaction and retention.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Analyst

Better Mortgage
08.2024 - Current

US Mortgage - Title Reviewer


  • Examine title records to ensure accuracy and completeness
  • Review and analyze title documents to determine ownership and liens
  • Prepare title commitments and title insurance policies
  • Maintain accurate and up-to-date title records
  • Resolve title issues and disputes with stakeholders
  • Coordinate with real estate agents, lenders, and clients to gather necessary information
  • Stay current on changes to title examination laws and regulations
  • Provide exceptional customer service to clients and stakeholders

Deputy Manager

ICICI Bank
02.2023 - 08.2024

• Managing large corporate clients turnover up to 600 cr and providing trade & CMS solutions.

• Conducted detailed credit appraisals: analyzing financial statements, cash flows, and ratios to structure proposals.

• Prepared and presented credit notes in alignment with bank’s credit and risk policy frameworks.

• Coordinated with internal credit and legal teams for sanctions, documentation, and approvals.

• Identified and cross-sold relevant products: trade finance, cash management, treasury, and insurance.

• Delivered exceptional client servicing, ensuring high retention and satisfaction.

• Trade Finance Inward & Outward remittances

• EPC & PCFC disbursements

• Lodgments & Knockoff of C to C documents

Operational Analyst

Flyhomes Residential India Pvt Ltd
08.2021 - 11.2022

US Mortgage - Title Reviewer


  • Examine title records to ensure accuracy and completeness
  • Review and analyze title documents to determine ownership and liens
  • Prepare title commitments and title insurance policies
  • Maintain accurate and up-to-date title records
  • Resolve title issues and disputes with stakeholders
  • Coordinate with real estate agents, lenders, and clients to gather necessary information
  • Stay current on changes to title examination laws and regulations
  • Provide exceptional customer service to clients and stakeholders

Senior Analyst

Better Mortgage
05.2019 - 08.2021

US Mortgage - Title Reviewer


  • Examine title records to ensure accuracy and completeness
  • Review and analyze title documents to determine ownership and liens
  • Prepare title commitments and title insurance policies
  • Maintain accurate and up-to-date title records
  • Resolve title issues and disputes with stakeholders
  • Coordinate with real estate agents, lenders, and clients to gather necessary information
  • Stay current on changes to title examination laws and regulations
  • Provide exceptional customer service to clients and stakeholders

Senior Analyst

Royal Bank of Scotland, RBS
05.2012 - 05.2019

• To perform end to end KYC checks at the time of onboarding of the client & during our relationship with them which includes AML, sanctions check, adverse media etc

• Process includes New Customer Onboarding, Periodic Reviews & Event Driven updates

• To perform KYC Quality Checks & remediation's for UK&I

• Authorizing and underwriting loans

• Reviewing and verifying loan applications and supporting documentation

• Analyzing loan risk and requesting additional information as necessary

• Ensure that borrower is meeting the FIC Criteria (Free Income Criteria)

Education

MBA - International Business

Sikkim Manipal University
New Delhi
02-2016

BBA - General Studies

Himachal Pradesh University
Shimla
08-2011

Skills

  • Client management
  • Client relationship management
  • Performance monitoring
  • Stakeholder communication
  • Team collaboration and leadership

Certification

  • Certification in Export Import Management

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Senior Analyst

Better Mortgage
08.2024 - Current

Deputy Manager

ICICI Bank
02.2023 - 08.2024

Operational Analyst

Flyhomes Residential India Pvt Ltd
08.2021 - 11.2022

Senior Analyst

Better Mortgage
05.2019 - 08.2021

Senior Analyst

Royal Bank of Scotland, RBS
05.2012 - 05.2019

MBA - International Business

Sikkim Manipal University

BBA - General Studies

Himachal Pradesh University