Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
17
17
years of professional experience
Work History
Safety and Operation Supervisor
Sidhu Trucking
Bakersfield, California
04.2024 - 04.2025
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Evaluated employee performance through periodic reviews and documented results accordingly.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Collaborated with other departments to coordinate workflow processes between teams.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Developed strategies to improve team performance and productivity.
Trained new employees on company policies and procedures.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Monitored employee productivity to provide constructive feedback and coaching.
Prepared and presented reports on team performance, challenges, and achievements to senior management.
Acted as a liaison between upper management and staff, facilitating open communication.
Implemented new operational procedures, increasing efficiency.
Supply Chain Logistics Manager
BBS TRANS INC
Bakersfield, California
07.2020 - 03.2024
Conducted training sessions for new employees on safety procedures within the warehouse.
Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
Monitored inventory levels and initiated re-stocking processes when necessary.
Negotiated contracts with carriers for optimal pricing on transportation services.
Implemented cost-saving measures such as route optimization for shipments.
Analyzed trends in customer demand data to forecast future product needs more accurately.
Established strong relationships with external partners such as carriers, third party logistics providers, customs brokers.
Coordinated activities related to the shipment of goods such as packing, labeling, loading and unloading, customs clearance processes.
Provided technical support when needed related to warehousing operations software applications.
Organized training sessions for staff members regarding the latest developments in supply chain management practices.
Analyzed supplier performance metrics to identify areas of improvement in delivery times, quality, cost control, and customer satisfaction.
Resolved any logistical issues that arose during the process of shipping products from one location to another in a timely manner.
Monitored transportation routes to ensure timely deliveries while minimizing costs associated with freight charges.
Negotiated contracts with suppliers for optimal pricing, delivery terms, payment terms, and other considerations.
Maintained accurate records of all incoming and outgoing shipments for compliance purposes.
Led team development and training initiatives, enhancing supply chain competency and performance.
Coordinated with suppliers to ensure raw materials met quality standards and delivery schedules.
Store Manager
Macland Investments
Woodland Hills, California
01.2017 - 12.2019
Provides Managerial support in the area of Inventory, ordering, scheduling and oversight team members daily activities.
Provides superior customer services to the guests.
Player point Management.
Create and submit daily paper work to the corporate office.
Reconcile and prepare bank deposits of the site.
Control Cash Handling.
Control Merchandise and Fuel Inventories.
Maintain Maintenance reports and report any issue to the Maintenance department.
Provides Assistance in preparing and scheduling team members work Schedule.
Maintain All Safety Procedure and Comply with all Laws, rules regulations and company policies.
Counsel and evaluate discipline employees as needed in partnership with HR.
Maintain sharp focus on delivering excellent customer service to the customers.
Train all other team members and new hires.
Organized promotional events to increase product awareness.
Ensured compliance with safety regulations and company policies.
Recruited, trained and supervised new employees.
Created weekly work schedules for store personnel.
Graduate Sales Engineer
Petrotec Group Ltd
Doha Qatar, Qatar
01.2014 - 12.2016
Responsible for Road Machinery (Wirtgen Group Products) responsibilities includes:
Searching for new clients who might benefits from company products or services and maximising client potential in designated regions.
Developing long term relationships with the clients through managing and interpreting their requirements.
Calculating Clients Quotations and Administering clients accounts.
Provide Pre-sales technical assistance and product demonstrations and aware the clients about the product features.
Persuading Clients that Product or services best satisfies their needs in terms of Quality, Price and Delivery time.
Provide After sales services and technical support as and when required by the clients.
Provide assistance for arranging and carrying out Product training and Demonstrations.
Managed and update the Clients Data Base.
Analyzed sales cost.
Prepared sales reports for the Department.
Meets the sales target and provided coordination for sales Projects.
Engaged in the Marketing Activities as have attended various Marketing events, trade shows and seminars.
Provided assistance to the other sales team members and technical staff.
Worked in the Parts departments as well to provide the assistance in the Parts sales in order to satisfy the Clients more Efficiently.
Provided support in making the MIS Reports for the department to analyze the sales and forecast.
Provided support in PDI to the service department staff and Coordinate with the commissioning of the machine.
Evaluated customer feedback in order to identify areas of improvement for products and services.
Attended industry conferences and events to build relationships with key partners and stakeholders.
Generated leads through cold calling prospective clients as well as networking activities.
Participated in trade shows to promote company products and services.
Provided product demonstrations to potential customers in order to showcase features and benefits.
Analyzed customer requirements and identified solutions that best fit their business objectives.
Provided technical guidance during the installation process at customer sites.
Created sales proposals for new and existing clients based on their individual needs.
Production Engineer
Enco Engineers Combine Ltd
Gurgaon India, India
01.2008 - 01.2010
Worked with business owners to understand the scope of design, technical and business problems and worked with a range of leading industry clients.
Developed a strong knowledge of manufacturing processes and the new technologies used in automotive engineering.
Designed and produces visual interpretations of components and parts used in computer aided design packages.
Applied range of mechanical and electrical principles to resolve engineering problems and find appropriate solutions.
Analyzed and interpreted technical data for reports and presentations.
Worked with managers to decide on the most appropriate materials for component production.
Provided technical supports to relevant internal departments such as sales and marketing.
To supervise and guide all the team of operator working in the section are handling machines, raw materials and tool making.
To supervise the machine operator to operates the machines as per the working instructions and parameters standard set by the quality system.
To authorize the production after verifying the tooling system on the machines.
To verify the all the products produced are provided with all the information in the product information tag.
To follow-up the operator for recording the production, quality data all the information on the relevant information sheet and countersign the same.
To assist the foreman and the staff when the machine broke down or non-occurrence.
To ensure the tooling like dies tipster. Are submitted and taken from the die shop with due care.
To report the foreman for the non-conforming items arising from the raw and give ideas to the foreman regarding continuous improvement engineering.
Prepared technical documents including user manuals, installation guides, test protocols.
Provided technical support to internal departments such as Quality Assurance, Research and Development.
Performed root cause analysis on production issues, developed corrective actions, and monitored results.
Maintained accurate records of all activities related to production engineering.
Oversaw production process and prepared proper documentation for dispatch.
Maintained all machines and equipment and handled the repairs.
Compiled and submitted monthly and yearly reports.
Monitored production processes and adjusted schedules.
Education
Master of Science - International Marketing
Coventry University
01.2011
Bachelor of Science - Mechanical Engineering
VTU University
01.2008
Secondary School - Mathematics; Physics; Chemistry; English
J&K Board
01.2002
Skills
Customer Service
Negotiations Skills
Email Writing Skills
Personality Development
Employee training
Safety management
Operational compliance
Team collaboration
Time management
Analytical thinking
Operations management
Hobbies and Interests
I like to explore places and understand different cultures through travel., Actively involved in a wide range of sports including cricket and badminton.
Additional Skills Certifications
Certifications on Customer Service
Negotiations Skills
Email Writing Skills
Personality development from British Council
Timeline
Safety and Operation Supervisor
Sidhu Trucking
04.2024 - 04.2025
Supply Chain Logistics Manager
BBS TRANS INC
07.2020 - 03.2024
Store Manager
Macland Investments
01.2017 - 12.2019
Graduate Sales Engineer
Petrotec Group Ltd
01.2014 - 12.2016
Production Engineer
Enco Engineers Combine Ltd
01.2008 - 01.2010
Master of Science - International Marketing
Coventry University
Secondary School - Mathematics; Physics; Chemistry; English