AJAYLA BROWN

Welcomed and assisted visitors and employees in a professional and courteous manner.

• Monitored building access, logged visitor activity, and ensured compliance with safety protocols.

• Provided customer support by resolving visitor issues and answering general questions.

• Maintained organized logs, reports, and daily shift summaries.

• Prepared individual and small business tax returns with accuracy and compliance.

• Assisted clients with payroll setup, budgeting, and financial planning.

• Provided front-line customer support for seasonal and returning clients.

• Scheduled appointments and maintained confidential client records.

• Answered phones, handled inquiries, and followed up with clients to ensure satisfaction.

• Served as first point of contact for patients, families, and hospital visitors. • Answered phones, directed calls, and maintained front desk operations with professionalism. • Delivered compassionate service while enforcing hospital policies and ensuring patient privacy. • Monitored cameras, reported incidents, and maintained a secure and welcoming environment.