Ajaysia Kilgore
Brentwood,CA
Summary
Accomplished financial management and accounting professional six years of demonstrated positive impact company growth. Proven skill in employing accounting and financial management best practices and team leadership. Committed to introducing changes to achieve continuous improvement and successfully influencing processes driving operational excellence. Expertise in financial statement preparation and analysis, operational management, forecasting and cost control.
Overview
7
7
years of professional experience
Work History
Store Manager
California Check Cashing
01.2017 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Western Ranch High School
Stockton, CA06.2016
Skills
- Competitor Monitoring
- Operations Management
- Retail Inventory Management
- Partnership Building
- Supply Ordering
- Payroll Management
- Shift Scheduling
- Hourly Shift Management
- Loss Prevention
- Budget Administration
Accomplishments
- Exceeded monthly store sales five months in a row.
- Supervised team of 10 staff members.
Timeline
Store Manager
California Check Cashing
01.2017 - Current
High School Diploma -
Western Ranch High School
Similar Profiles
Yuliza BarajasYuliza Barajas
Teller at California Check Cashing StoresTeller at California Check Cashing Stores
Saffa HamidiSaffa Hamidi
Teller at California Check CashingTeller at California Check Cashing
Alexis C JimenezAlexis C Jimenez
Customer Service Representative at California Check Cashing StoresCustomer Service Representative at California Check Cashing Stores