AMANDA CORREIA
Training & Development Professional
Hanover Park,IL
Summary
Training & Development leader with 10+ years of comprehensive experience in developing efficient processes using knowledge of organizational development, workforce planning, training and culture cultivation. Highly efficient and well established in fast-paced environment, proven to create innovative solutions resulting in increased business efficiencies and profitability.
Overview
15
15
years of professional experience
Work History
Director, Training & Enablement
Paro.ai
Chicago, IL
07.2021 - Current
- Develop and present new ideas and conceptualized new approaches and solutions based on data and areas of necessity.
- Work with subject matter experts to validate relevancy of content.
- Notify stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.
- Design training performance evaluations and provided training follow-up to incorporate feedback into future modules.
- Conduct training classes for Freelancers and Team Members on features and operation of products, client tools and processes.
- Implement and facilitate successful training programs to increase employee engagement, retention and productivity using methods of delivery including ILT, VILT, gamification, eLearning, and traditional documentation
- Leverage market knowledge and studied competitive landscape to analyze problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Professional Development Trainer
Vistex, Inc
Hoffman Estates, IL
03.2020 - 07.2021
- Facilitated VILT and eLearning during the pandemic to a global audience of up to 3,000 employees including the US, EMEA, South America, and APAC.
- Designed and facilitated an Emerging Leaders training series, decreasing turnover of top-contributors by 5%.
- Developed and implemented Leadership training, decreasing HR-related incidents by 25%.
Senior Manager, Training & Development
IPIC
Boca Raton, FL
12.2018 - 10.2019
- Built out career development paths for all team member and management positions within the organization.
- Reduced training costs by 25% and increased program efficiencies through strategic scheduling, eLearning modules, and impactful management touchpoints.
- Worked cross-functionally with marketing, legal, IT, and finance departments to ensure that SOP's were regularly reviewed, updated, and communicated to 16 locations.
- Led the site certification team in which, through enforcing SOP's and providing operational coaching, decreased operating costs by 15% company-wide.
Manager, Training & Development
IPIC
Boca Raton, FL
01.2017 - 12.2018
- Responsible for all facets of the new store opening team including training materials, schedules, trainer selection, and new team member hiring.
- Opened 6 new locations within 2 years with accountability in areas of management training, system setup, team member training, and auditing post-opening for compliance of adherence to SOP's.
Manager, Training Operations
IPIC
Bolingbrook, IL
05.2014 - 01.2017
- Created and implemented the organization's first-ever training program across 12 locations and 2,000 team members.
- Streamlined required team member training through development of eLearning courses including: harassment, alcohol awareness, company policies, and positional standards of procedure (SOP's)
Education
Human Resource Management Certificate -
George Mason University
2018
Associate of Applied Science - Hospitality Management
College of DuPage
2006
Skills
- Organizational Development
- Strategic Planning
- Leadership Development
- Training Method Development
- Training Program Design
- Problem-Solving
- Team Building
- Individualized Coaching
Certification
- Emotional Intelligence Instructor, Talent Smart - 2019
Timeline
Director, Training & Enablement
Paro.ai
07.2021 - Current
Professional Development Trainer
Vistex, Inc
03.2020 - 07.2021
Senior Manager, Training & Development
IPIC
12.2018 - 10.2019
Manager, Training & Development
IPIC
01.2017 - 12.2018
Manager, Training Operations
IPIC
05.2014 - 01.2017
Human Resource Management Certificate -
George Mason University
Associate of Applied Science - Hospitality Management
College of DuPage
Similar Profiles
Renee BeaudryRenee Beaudry
Senior Customer Success Manager -Key Accounts at Paro.AISenior Customer Success Manager -Key Accounts at Paro.AI
ROBERT JUCKNIESSROBERT JUCKNIESS
President at RBJ Management (partnered with Paro.ai)President at RBJ Management (partnered with Paro.ai)
Tawanna MaconTawanna Macon
Caregiver at Kindly Home Health CareCaregiver at Kindly Home Health Care
Yasmin MedranoYasmin Medrano
Server at Vasilis Mediterranean GrillServer at Vasilis Mediterranean Grill
Charles HartfelderCharles Hartfelder
CAD DESIGNER AND SYSTEM ADMINISTRATOR at Plymouth TubeCAD DESIGNER AND SYSTEM ADMINISTRATOR at Plymouth Tube