Ajebnesh Gebremedhn
Arlington,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
PASSENGER ASSISTANCE
G2
Boston, MA
08.2021 - 06.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Wheelchair Agent Overnight
FSS
Boston, MA
06.2017 - 05.2020
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Located and read airport monitors to determine arrival and departure information.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Transported over [Number] passengers per [Timeframe] in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Escorted handicapped passengers from terminal to aircraft.
Housekeeping
Boston Children's Hospital
Boston, MA
03.2017 - 05.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Kept building entryway glass clean and polished for professional presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Skills
- Clerical Support
- Calendar Management
- Opening and Closing Procedures
- Data Gathering
- Materials Organization
- Verbal and Written Communication
- Issue Resolution
- Customer Service
- Time Management
Timeline
PASSENGER ASSISTANCE
G2
08.2021 - 06.2022
Wheelchair Agent Overnight
FSS
06.2017 - 05.2020
Housekeeping
Boston Children's Hospital
03.2017 - 05.2018
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