Ajenell Germain
Bridgeport,CT
Summary
Experienced Crew Trainer with 8 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Reliable Receiver proficient in merchandising, customer service and sales support. Eager to contribute to business success and advance professionally by applying knowledge, abilities and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Receiver/Team Trainer
Whole Food Market
Fairfield, CT
02.2017 - Current
- Trained new employees in specific job requirements.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained current knowledge of all team position requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Food Counter Attendant
Hudson Market
New York, NY
06.2015 - 11.2016
- Assisted customers with information regarding menu offerings and nutrition information.
- Relayed information about menu selections and featured products.
- Reconciled cash drawer and corrected any errors.
- Provided information regarding promotions and menu items.
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Food Counter Attendant
Citarella
New York, NY
10.2014 - 03.2016
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
- Provided information regarding promotions and menu items.
- Delivered items to guest tables and addressed and requests.
- Managed multiple tasks in high-volume environment.
- Offered product samples, answered questions and helped customers find items.
- Monitored temperature of cases, shelves and storage areas and reported failures to manager
- Assisted customers with information regarding menu offerings and nutrition information
Education
High School Diploma -
Dadeville High School
Dadeville, AL05.2003
Skills
- Employee Interviewing
- Assignment Delegation
- Group Discussion Facilitation
- Cost Control and Reduction
- Orientation and Onboarding
- Survey Management
- Attention to Detail
- Verbal and Written Communication
- Decision Making
- Problem Solving
- Problem-Solving
- PPE Compliance
- Active Listening
- Organization and Time Management
- Self-Motivated
- Effective trainer
- Skilled trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Receiver/Team Trainer
Whole Food Market
02.2017 - Current
Food Counter Attendant
Hudson Market
06.2015 - 11.2016
Food Counter Attendant
Citarella
10.2014 - 03.2016
High School Diploma -
Dadeville High School
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