Ajhani McGowan
BIRMINGHAM,AL
Summary
Energetic Team Builder experienced in motivating teams to achieve aggressive goals. Fostered open communication to empower employees and enhance company success. Committed to creating positive team dynamics that drive performance.
Overview
5
5
years of professional experience
Work History
CXC (Customer Experience Colleague
Macy's
Hoover, Alabama
04.2026 - Current
- Established personal connections with customers to assist in finding solutions for events like weddings, parties, and special trips.
- Met daily sales and credit goals while providing support as a sales associate during non-event periods.
Supervisor
Bealls
Sylacauga, Alabama
10.2025 - 04.2026
- Open and closed the store as well as making sure the store is in good condition.
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Managed cashiers' work performance as well as trainings for new hires.
- Managed inventory levels and coordinated restocking procedures for merchandise.
- Implemented visual merchandising strategies to enhance product presentation in-store.
- Open and closed the store as well as making sure the store is in good condition.
- Traveled to a different store to help out if needed.
- Customer service.
- Operations supervisor for truck. managed a truck team.
Keyholder
BootBarn
Hoover, Alabama
12.2023 - 04.2024
- Merchandising manager as well as key-holder maintaining the stores appearance and displays.
- Responsible for Interviews as well as training any new hires.Handled fulfillment orders for ship out orders as well as in store pickup.
- Processed truck with the help of the team.
- Merchandising manager as well as key-holder maintaining the stores appearance and displays
Sales Associate
Belk
Trussville, Alabama
10.2021 - 11.2023
- Started as a sales associate in the shoe department, responsible for processing shoes from truck as well as shoe displays and markdowns.
- Moved around to different departments as requested.
- Processed truck as well as truck placement.
- Worked in the fulfillment department for the remainder of my time there. Picked items and processed them to be sent out.
- Worked the pickup area where I had been responsible for giving out the orders placed through fulfillment to the correct customer.
- Started as a sales associate in the shoe department.
Sales Associate
Rack Rooms Shoe Store
Trussville, AL
03.2021 - 06.2021
- Guided customers in selecting shoes tailored to their needs and preferences, enhancing their shopping experience.
- Served incoming and outgoing customers.
- Welcomed customers at entrance and exit, addressing inquiries to facilitate smooth shopping flow.
- Organized and showcased shoes, ensuring new arrivals were accessible, promoting customer engagement.
- Organized shoes as well as placing new items onto sales floor.
Education
Huffman High School
Birmingham, ALSkills
- Customer relationship management
- Customer service
- Onboarding assistance
- Sales forecasting
- Product knowledge
- Process optimization
- Processes and procedures
- Time management
- Adaptability to change
- Problem solving
- Conflict resolution
- Effective communication
- Collaborative teamwork
- Relationship building
References
References available upon request.
Timeline
CXC (Customer Experience Colleague
Macy's
04.2026 - Current
Supervisor
Bealls
10.2025 - 04.2026
Keyholder
BootBarn
12.2023 - 04.2024
Sales Associate
Belk
10.2021 - 11.2023
Sales Associate
Rack Rooms Shoe Store
03.2021 - 06.2021
Huffman High School