Ajia Dafney
Long Beach,CA
Summary
Early-career recreation professional with experience in customer service, schedule management, and safety monitoring. Skilled in supporting programs, resolving concerns, and maintaining organized front-desk operations.
Overview
3
3
years of professional experience
Work History
Recreation Leader Specialist III
City of Long Beach
05.2023 - Current
- Supported youth and adult programs by preparing spaces, materials, and activity supplies.
- Communicated with participants and families to answer questions and provide program information.
- Enforced safety procedures and responded promptly to incidents during recreation sessions.
- Maintained accurate records for registrations, participation, and program-related documentation.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Collaborated with other recreation staff in developing new recreational activities.
Front Desk Receptionist
Grace Harmony Family Counseling
06.2024 - 08.2026
- Greeted clients warmly, verified intake information, and maintained confidential front desk records.
- Managed multi-line phone system, scheduled appointments, and routed inquiries with professionalism and accuracy.
- Coordinated daily calendar changes, cancellations, and follow-up communications for counseling staff.
- Processed patient forms, updated contact details, and ensured complete documentation before sessions.
Education
No Degree - Administration of Justice
Long Beach City College
Long Beach, CA06.2028
Skills
- Safety awareness
- Safety monitoring
- Safety procedures
- Schedule management
- Risk assessment
- Problem-solving
- Teamwork and collaboration
- Customer service skills
Accomplishments
- High School GPA: 3.5+
- Honor Roll
- Community Service & Church Volunteer
- 12+ Years of Competitive Track & Field
- Skilled in 5 Musical Instruments
Timeline
Front Desk Receptionist
Grace Harmony Family Counseling
06.2024 - 08.2026
Recreation Leader Specialist III
City of Long Beach
05.2023 - Current
No Degree - Administration of Justice
Long Beach City College