Ajia Parham
Executive Assistant
Mount Juliet,TN
Summary
Skilled professional with experience in Staffing, HR and Administrative roles. Offering more than 5 years of experience in talent acquisition and retention strategies for Healthcare and Manufacturing clients. Talented at assessing, defining and aligning client needs and developing effective recruiting programs. Strong communicator and liaison between clients, candidates and management teams.
Overview
9
9
years of professional experience
1
1
Notary Commission
Work History
Notary Public/Loan Signing Agent/Virtual Executive Assistant
Notary Public, Ajia Parham- Independant Contractor
Mt. Juliet, TN
01.2020 - Current
- Tasks include working remotely, document printing, document review, confirmation with customer(s), loan officers, & title companies, meeting with clients to complete document signings, delivering documents within the timeline required via FedEx/UPS/USPS
- Maintaining comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- High level of confidentiality, protection of PII
- Administering oath to document signers to obtain affirmation of truth.
- Set up and manage appointments for client notary services.
- Develop and implement strategies to streamline office operations.
- Utilized specialized software to accurately track notary services performed.
Staffing Specialist
People Ready Staffing (Short Term Contract)
09.2022 - 10.2022
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Customer service rock star! Provided exceptional customer service to existing customers and associates by maintaining regular communication and fostering strong relationships.
- Performed high volume outbound phone calls and messaging via our work alert technology to find qualified staff when trying to fill a job order
- Process payroll for our temporary workers in a timely manner according to standardized payroll processes
- Promoted a culture of safety by always keeping safety and compliance top of mind.
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Hired employees and initiated new hire paperwork process.
Scheduling and Staffing Administrator
Lowes Home Improvement
04.2022 - 09.2022
- Supported store leadership through administrative duties related to staffing, scheduling, talent acquisition, training, compliance, payroll, and scheduling management weekly/monthly meetings/trainings
- Candidate sourcing, screening, scheduled interviews with department managers
- Reviewed applications and resumes to support hiring activities.
- Supported a strong safety culture by handling administrative tasks related to Worker’s Compensation, General Liability, and Auto Claims
- In addition, Driver DOT compliance and safety equipment certifications
- Facilitated & tracked associate e-learning activities and associate surveys.
Fulfillment Associate
Amazon/Whole Foods Market (Seasonal)
06.2019 - 07.2022
- Whole Foods/Amazon Prime customers ordered via the online option, I shopped the order, packaged, and staged for delivery drivers to pick-up.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Managed timely and effective replacement of damaged or missing products
- Greeted store customers and discussed needs for in-person pick-up option.
Paraprofessional
Cincinnati Public Schools (started Mid Year)
01.2019 - 06.2019
- Improved learning and behavior outcomes for students.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- I worked in similar roles with a Staffing company on a contractual basis with Cincinnati Public Schools for 2 years prior to being offered a permanent position.
Executive Assistant
The Retirement Choice
01.2018 - 02.2019
- Improved service timeline by engaging with clients on service needs, thus improving service effectiveness
- 98% Effective on corporate audit; improved filing system by thinning hard copies and creating a seamless file uploading system
- Created client online access to files, in addition alerting clients of that capability
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Advisor reduced hours starting to phase into retirement. She has since passed away.
Human Resources Assistant
Cincinnati Job Corps Center
Cincinnati, OH
04.2014 - 04.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained and scheduled complex calendars.
- Assisted with meetings and presentations within company.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Coordinated employee training programs to improve productivity and performance.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
Student Intern
Chatfield College
Cincinnati, OH
04.2015 - 06.2016
- Gained operational knowledge and supported departmental needs.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed administrative duties and staff support tasks.
- Planned, prepared and participated in weekly meetings and events.
- Explored new technologies and approaches to streamline processes.
- Developed and maintained relationships with key internal stakeholders.
Independent Contractor
Parham Enterprises
Cincinnati, Ohio
2015.04 - 2019.10
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day operations of consulting business, which required such tasks as Cleaning and Managing.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Collaborated with clients to define project requirements and deliverables.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Trained new team members to apply best coding best practices and proper use of development tools.
Education
Associate of Arts - Business Administration And Management
Chatfield College
Cincinnati, OH2016
Skills
- Notary Public, official of integrity appointed to serve by State of TN!
- Excellent verbal & written communication skills
- Intermediate/Advanced Google Workspace, Microsoft Office
- Experience with HRIS/ATS/CRMs/SaaS: Workday, Peoplesoft, Brass Ring, Oracle, UKG
- Contract Implementation
- Partner Relationship Management
- Office Organization
- Workflow Processes
- Account Opening and Closing
- Issue and Complaint Resolution
- Staff Training
- Inbound and Outbound Calling
Affiliations
National Notary Association - Remote 2020-2023
Certification
Notary commission- State of TN
Timeline
Staffing Specialist
People Ready Staffing (Short Term Contract)
09.2022 - 10.2022
Scheduling and Staffing Administrator
Lowes Home Improvement
04.2022 - 09.2022
Notary Public/Loan Signing Agent/Virtual Executive Assistant
Notary Public, Ajia Parham- Independant Contractor
01.2020 - Current
Fulfillment Associate
Amazon/Whole Foods Market (Seasonal)
06.2019 - 07.2022
Paraprofessional
Cincinnati Public Schools (started Mid Year)
01.2019 - 06.2019
Executive Assistant
The Retirement Choice
01.2018 - 02.2019
Student Intern
Chatfield College
04.2015 - 06.2016
Independent Contractor
Parham Enterprises
2015.04 - 2019.10
Human Resources Assistant
Cincinnati Job Corps Center
04.2014 - 04.2015
Associate of Arts - Business Administration And Management
Chatfield College