Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ajiana Mackey

Newark,DE

Summary

I am a proficient Unit Supply Specialist with skill in inventory management, documentation and automated tracking. Working in supply has made me adept at inspecting, storing and issuing equipment and materials. My background as a Front Desk Receptionist has made me highly organized with exemplary multitasking, time management and customer service skills. It has made me a responsible professional willing to go extra mile to assist others with solving problems and a accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. With my background in these job roles I find myself more than equip for any job force or career I work in.

Overview

6
6
years of professional experience

Work History

Home Health Care Provider

Companion and Homemakers
Stratford, CT
05.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted in daily living activities such as hygiene and physical therapy.
  • Recorded daily care plan on assessment forms
  • Maintained safety precautions

Unit Supply Specialist (92Y)

US Army
01.2018 - Current
  • Completed regular inventory counts of equipment on book for unit.
  • Maintained records of supply transactions for accuracy and tracking.
  • Oversaw supply requests, accountability, and receipts.
  • Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
  • Prepared unit and organizational supply documentation.
  • Evaluated unit supply requirements and coordinated timely replenishment.
  • Used comprehensive inventory management system to reduce overages and shortages.
  • Planned and conducted annual section training.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.

Front Desk Receptionist

Four Points Sheraton Hotel
04.2022 - 09.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.

Assistant Store Manager

Haagen-Dazs Ice Cream Shop
05.2021 - 12.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Sales Floor Leader

Victoria Secret
11.2018 - 02.2020
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Overcame objections and closed sales while following company policies and legal requirements.
  • Assisted customers with [Product or Service] selection through carefully curated questions.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Partnered with operations team to achieve company revenue and profit goals.

Education

High School Diploma -

Notre Dame Catholic Highschool
Fairfield, CT
05.2017

Skills

  • Shipment Processing
  • Invoice and Manifest Review
  • Optical Character Reading Software
  • Work Order Following
  • Meeting Scheduling
  • Statistical Analysis
  • Mathematics
  • Reading Comprehension
  • Adobe Systems Adobe Photoshop
  • Customer Service
  • ADP Workforce Now
  • McAfee

Timeline

Home Health Care Provider

Companion and Homemakers
05.2022 - Current

Front Desk Receptionist

Four Points Sheraton Hotel
04.2022 - 09.2022

Assistant Store Manager

Haagen-Dazs Ice Cream Shop
05.2021 - 12.2021

Sales Floor Leader

Victoria Secret
11.2018 - 02.2020

Unit Supply Specialist (92Y)

US Army
01.2018 - Current

High School Diploma -

Notre Dame Catholic Highschool

Similar Profiles

CREATE PROFILE
Ajiana Mackey