Ajit Dudhal
Dublin,USA
Summary
Highly skilled technical lead manager with over 19 years of experience in managing and delivering complex network solution implementations for clients. Adept in engineering, operations, and quality assurance functions. Proficient in leading cross-functional teams, aligning business and technical requirements, and ensuring seamless delivery of customer experience solutions. Possesses expertise in cloud architecture, project management, and customer success with a proven track record of meeting deadlines and exceeding client expectations. Actively participated in the lifecycle of telecom voice technology transformation from TDM to VOIP and deployment transformation from baremetal to virtual native functions and VNF to cloud native functions (CNF). Diligent with extensive experience in leading technical teams and managing complex projects. Successfully overseen development of innovative solutions, contributing to enhanced system performance and client satisfaction. Demonstrated expertise in problem-solving and strategic planning, ensuring project milestones are met efficiently. Hardworking Technical Lead proficient in quality assurance, equipment management and resource utilization. Oversees development utilizing methoKubernatives dology. Successful at leading both internal and external teams to accomplish challenging objectives.
Overview
18
18
years of professional experience
Work History
Senior Technical Lead QA for IMS platform
Rakuten Symphony
05.2022 - 07.2024
- Lead end-to-end delivery of 4G & 5G IMS solutions for Rakuten Japan Operator, ensuring adherence to project timelines, budget, and scope. Evaluation of vendors & technical capabilities.
- Act as the primary technical point of contact for customers & operators, translating business requirements into functional designs and technical specifications.
- Coordinate cross-functional teams including developers, Vendors, engineers, operations and all stakeholders to ensure a seamless project deployment QA process through RR/CR/SR tickets.
- Drive performance optimization of the CVIM, & Robbin Cloud platform, focusing on customer experience and network enhancements. Virtual Machine Life cycle management.
- Manage client relationships by providing regular project updates, managing expectations, and resolving escalations.
- Lead training and post-implementation support to help Rakuten to maximize their investment in VNF to CNF project migration.
- Reviewed business requirements and tech specs, wrote test plans/cases/scenarios and led functional, regression, system integration, end-to-end, UAT and smoke testing
- Reduced system downtime by developing and implementing robust monitoring tools, significantly improving application stability and user satisfaction.
- Developed strategic roadmaps for technology initiatives aligned with organizational goals while maintaining focus on resource allocation efficiency.
Deputy General Manager-TAC Lead Converge CORE Node
Reliance Jio Infocomm
12.2015 - 05.2022
- Development for IMS 4G Applications – Converge core, Header Enrichment, Access Control, Billing.
- Troubleshooting service & application-level issues in IMS, Rich communication Services & VAS domain.
- Managing and supporting the daily planned activities and getting them executed. upgrade/ patch installation on servers & validation testing. vendor management & technical evaluation.
- Collaborated with department heads to establish goals and work plans.
Deputy Manager- Enterprise Carrier Business
Vodafone Essar Cellular
04.2009 - 12.2015
- Developed Long distance NGN network architecture for Vodafone UK & india network. Traffic Quality, Routing, Planning & Performance management.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Executive Switch Engineer
TATA Communications
11.2006 - 02.2009
- TDM network development & maintenance for International voice call center & Long distance voice switches.
- Registering Toll-Free /DID numbers in switch and performance testing.
Education
B.TECH - Electronics & telecommunications
Mumbai University
10-2005
Skills
- Hands on experience as Kubernative admin, Deployed IMS applications manually
- Expert-5G/4G/3G/2G Protocol Testing
- Log Analysis & Troubleshooting protocols for differnt Network interfaces
- Good experience in IMS architecture with working knowledge on all the core nodes (P-CSCF, I-CSCF, S-CSCF, AS, HSS)
- Knowledge on interfaces like Rx,Cx,Ro,Sh,Isc,Gm,Gx,Gy,Gz,S6a,S1U,S1-MME,GTPc,GTPu,S5,S11,Ut
- Robin Cloud Implementation for CNF setup
- Generative AI voice and chat bots
- CICD Development
- Number Routing
- Platform API & Web Integration
- Quality Management
- Risk and Issue Management
- Performance optimization
- Technical leadership
- Systems development lifecycle management
- Quality assurance
- Software testing
- Issue troubleshooting
- Contact Center as a Service (CCaaS)
Accomplishments
Cloud Platforms: GCP, OpenStack, VMware, robin
Containerization & Orchestration: Docker, Kubernetes, Helm,
CI/CD & Version Control: Jenkins,
Infrastructure as Code: Ansible,CloudFormation,
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Full Professional
Timeline
Senior Technical Lead QA for IMS platform
Rakuten Symphony
05.2022 - 07.2024
Deputy General Manager-TAC Lead Converge CORE Node
Reliance Jio Infocomm
12.2015 - 05.2022
Deputy Manager- Enterprise Carrier Business
Vodafone Essar Cellular
04.2009 - 12.2015
Executive Switch Engineer
TATA Communications
11.2006 - 02.2009
B.TECH - Electronics & telecommunications
Mumbai University