Dynamic Programme Head at IDFC FIRST BANK LTD with a proven track record in project management and team collaboration. Successfully led cross-functional initiatives, enhancing stakeholder engagement and achieving significant cost savings. Expert in sales strategy and staff training, driving market expansion and exceeding targets through innovative solutions and strong client relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PROGRAMME HEAD
IDFC FIRST BANK LTD
03.2021 - 11.2025
Led cross-functional teams to streamline project execution and enhance collaboration among departments.
Developed comprehensive project plans that aligned with strategic objectives and stakeholder expectations.
Facilitated regular team meetings to ensure alignment on project goals and timely issue resolution.
Conducted thorough risk assessments to identify potential project obstacles and developed mitigation strategies.
Implemented agile methodologies to accelerate project delivery and improve team responsiveness to changes.
Coordinated with external vendors and partners to integrate solutions that supported overall program objectives.
Mentored junior team members, fostering skills development and enhancing team performance.
Reviewed and approved project documentation to ensure compliance with quality standards and industry regulations.
Identified opportunities for cost savings without compromising project quality and service delivery.
Managed stakeholder communications to keep all parties informed and engaged throughout project life cycles.
Regional Sales Manager
Manappuram Finance Ltd
08.2017 - 02.2021
Developed and executed regional sales strategies to drive revenue growth and enhance market presence.
Led sales team in achieving quarterly targets through effective coaching and performance evaluations.
Conducted thorough market analysis to identify emerging trends and competitive landscapes.
Fostered strong client relationships to enhance customer loyalty and retention rates.
Implemented training programs for sales staff to improve product knowledge and sales techniques.
Collaborated with marketing teams to design promotional campaigns targeting regional demographics.
Monitored sales metrics and KPIs to assess team performance and identify areas for improvement.
Negotiated contracts and agreements with key accounts to secure long-term partnerships.
Streamlined sales processes to enhance efficiency and reduce response times to client inquiries.
Facilitated cross-functional collaboration to align sales objectives with organizational goals.
Trained new hires on sales protocols and best practices to ensure consistent team performance.
Identified potential areas for expansion by analyzing customer feedback and market demands.
Zonal Sales Manager
ORIX LEASING & FINACIAL SERVICES INDIA LTD
10.2015 - 07.2017
Expanded the company''s market presence through strategic networking and partnership-building efforts.
Collaborated with marketing teams to develop effective promotional materials that resonated with target audiences.
Increased sales revenue by implementing innovative strategies and utilizing market research.
Optimized pricing strategies based on industry trends and client needs, balancing profitability with competitiveness.
Implemented data-driven decision-making processes to optimize sales tactics and drive results.
Introduced new products to the market, effectively managing launch campaigns and promotional activities.
Organized regular meetings between regional managers to share best practices across zones.
Provided regular feedback to senior management on market trends, recommending adjustments to business strategy as needed.
Regional Sales Manager
Magma Fincorp
08.2010 - 06.2015
Managed budget allocations for regional sales initiatives to optimize resource utilization.
Conducted regular competitive analysis to inform strategic decision-making within the sales team.
Organized and led sales workshops to foster skill development and knowledge sharing among team members.
Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
Developed and maintained positive relationships with clients in assigned sales territories.
Conducted product demonstrations and presentations to potential clients to capture more sales.
Finalized sales contracts with high-value customers.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
Education
MBA - GENERAL MANAGEMENT
XLRI XAVIER SCHOOL OF MANAGEMENT
NEW DELHI INDIA
01-2025
Bachelor of Commerce - Commerce
MAHATMA GANDHI UNIVERSITY
KOTTAYAM KERALA
09-2001
Skills
Project management
Key account growth
Sales presentations
Staff training
Sales reporting
Pricing strategy
Territory management
Competitor analysis
Contract negotiations
Promotional planning
Sales pipeline management
Sales target achievement
Market expansion
Marketing and promotional activities
Teamwork and collaboration
Customer service
Problem-solving
Time management
Accomplishments
Achieved 150% OF YEARLY TARGET through effectively helping with sales strategies
Resolved product issue through consumer testing.
Supervised team of 15 staff members.
Awarded twice with ACE awards
Qualified for International Trip
Certification
Higher Diploma in Software Engineering
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
Tamil
Professional Working
Interests
Volunteer Travel
I enjoy helping others and giving back to the community
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)