Ajith A
India,Tamil Nadu
Summary
Driven Back Office Executive with proven expertise in database management and process optimization at Verify Customer Documents. Excelled in technical support and operating system knowledge, enhancing business functions. Demonstrated exceptional customer service in BPO settings, fostering long-term client relationships. Skilled in application installations and local area networking, achieving significant operational improvements.
Overview
4
4
years of professional experience
Work History
Back Office Executive
Verify Customer Documents
Thousand Lights Chennai
03.2023 - 02.2024
- Organized office operations, leading daily activities and controlling correspondence.
- Performed database management and analysis of business functions and processes.
Business process outsourcing (BPO)
Kuzhithurai Kanyakumari
06.2020 - 04.2022
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
Education
Bachelor of Arts - Accounting And Business Management
Annai Velankanni College
Kaniyakumari 11.2019
Skills
- Windows Operating System
- Application installations
- Technical Support
- Printer and Peripheral Support
- Operating System Knowledge
- Local Area Networking
- Outlook installations & Configuration
Websites
Languages
Tamil
Full Professional
English
Professional Working
Malayalam
Full Professional
Timeline
Back Office Executive
Verify Customer Documents
03.2023 - 02.2024
Business process outsourcing (BPO)
06.2020 - 04.2022
Bachelor of Arts - Accounting And Business Management
Annai Velankanni College