Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ajla Rahmanovic

Oak Lawn

Summary

Dynamic Medical Assistant with extensive experience at Uropartners, adept at managing medical records and ensuring HIPAA compliance. Proven ability to enhance patient relations and streamline office operations, contributing to improved revenue collection. Skilled in electronic medical records and proactive in communication, fostering collaboration among healthcare teams for optimal patient care.

As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

IDHS
09.2019 - Current
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Assisted patient with self-administered medications.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Planned activities to encourage movement, stretching, and strength building.

Medical Assistant/Receptionist

Uropartners
01.2023 - 05.2025
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
  • Improved office organization by maintaining accurate patient records and filing systems.
  • Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Facilitated communication among healthcare team members by diligently transcribing physician orders into patient charts or EHRs as required.
  • Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
  • Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.

Education

High School Diploma -

Oak Lawn Community High School
Oak Lawn, IL
05-2020

Associate of Science - Medical Assisting

Lincoln College of Technology
Melrose Park, IL
11-2022

Skills

  • Initiative-taking
  • Case management
  • Time management
  • Multitasking and organization
  • Healthcare industry
  • HIPAA compliance
  • Medical office procedures
  • Medical receptionist experience
  • Medical terminology
  • Patient relations
  • Medical records management
  • Office administration
  • Front desk operations
  • Insurance verification
  • Microsoft office
  • Paperwork coordination
  • Documentation
  • Electronic medical records
  • Payment collection

Certification

  • Registered Medical Assistant (RMA) - American Medical Technologists.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).

Languages

Bosnian
Native or Bilingual

Timeline

Medical Assistant/Receptionist

Uropartners
01.2023 - 05.2025

Personal Care Assistant

IDHS
09.2019 - Current

High School Diploma -

Oak Lawn Community High School

Associate of Science - Medical Assisting

Lincoln College of Technology

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