Ajmal Zadran
Roseville,CA
Summary
Multilingual, employee with strong written, oral, communicational, and organizational skills. Trained and experienced in resolving customer complaints, promoting conflict resolution and multicultural awareness. Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
23
23
years of professional experience
Work History
Owner
The Trax Taproom & Kitchen
02.2022 - Current
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products
- Review reports submitted by staff members to recommend approval or to suggest changes
- Appoint department heads or managers and assign or delegate responsibilities to them
Interpreter
Language World Services
05.2024 - 10.2024
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
President Of SALAAM Club
01.2021 - 12.2022
- Worked Directly as a group with new Refugees from Afghanistan
Server Assistant
PF Changs
10.2021 - 01.2022
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Take and prepare to-go orders
Manager
Sunset Mart
08.2020 - 08.2021
- Provide assistance to customers with special billing requests
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
Self Employed
Uber & Lyft
11.2017 - 08.2020
- Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
Cashier
Chevron
11.2016 - 10.2017
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Interpreter and Senior Culture Advisor for US Military
01.2006 - 12.2012
Member of Human Rights Commission of Pakistan
01.2002 - 12.2004
Women Activist
01.2002 - 12.2003
Education
No Degree - Security Guard License
2 Protect Training Institute
Online05-2024
Associate of Arts - Social Behavioral Sciences
Sierra College
Rocklin, CA05.2022
ESL Certificate -
Sierra College
Rocklin, CA05.2021
Certificate - Professional Development Training
MTI College
Sacramento, CA10.2016
High School Diploma -
Wisdom House
Abbottabad, Pakhton khwa03.1999
Skills
- Time-management
- Organization
- Data collection
- Punctual
- Multitask
- Customer Service
- Fluent Bilingualism
- Work Ethic and Integrity
- Patience and Empathy
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Customer Engagement
Languages
Pashto
Native or Bilingual
Dari
Native or Bilingual
Hindi
Limited Working
Urdu
Professional Working
English
Native or Bilingual
Punjabi
Elementary
Timeline
Interpreter
Language World Services
05.2024 - 10.2024
Owner
The Trax Taproom & Kitchen
02.2022 - Current
Server Assistant
PF Changs
10.2021 - 01.2022
President Of SALAAM Club
01.2021 - 12.2022
Manager
Sunset Mart
08.2020 - 08.2021
Self Employed
Uber & Lyft
11.2017 - 08.2020
Cashier
Chevron
11.2016 - 10.2017
Interpreter and Senior Culture Advisor for US Military
01.2006 - 12.2012
Member of Human Rights Commission of Pakistan
01.2002 - 12.2004
Women Activist
01.2002 - 12.2003
ESL Certificate -
Sierra College
Certificate - Professional Development Training
MTI College
High School Diploma -
Wisdom House
No Degree - Security Guard License
2 Protect Training Institute
Associate of Arts - Social Behavioral Sciences
Sierra College
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