Ajmal Zazay
Chatsworth,CA
Summary
- Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Alied Universal. Skilled in complex problem-solving and relationship building, I excel in access control management and fostering team unity. Achieved significant improvements in security protocols and customer service, leveraging theft prevention training and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Security Officer
Alied Universal
Topanga, CA
01.2015 - 08.2022
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Resolved customer complaints promptly and efficiently.
Ameci Pizza & Pasta
Delivery Drivers
Woodland, CA
04.2016 - 04.2017
- Executed proper techniques when preparing menu item ingredients.
- Checked quality of food products to meet high standards.
Noho Parking
Vip Services
Woodland Hills, CA
04.2015 - 04.2016
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Provided guidance to employees when dealing with difficult customers.
Toyota Motor Sales,USA
car saleman
North Hills, CA
04.2012 - 04.2014
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Granada Hills
Northridge, CA01-2013
Skills
- Relationship building and management
- Theft prevention training
- Screening wands
- Access control management
- Active shooter training
- Complex Problem-solving
- Report generation
- Night and safe deposit procedures
- Arrest procedures
Timeline
Ameci Pizza & Pasta
Delivery Drivers
04.2016 - 04.2017
Noho Parking
Vip Services
04.2015 - 04.2016
Security Officer
Alied Universal
01.2015 - 08.2022
Toyota Motor Sales,USA
car saleman
04.2012 - 04.2014
High School Diploma -
Granada Hills
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