Ajonae Wilson
Henderson,NV
Summary
Client-focused professional with 4 years of experience in managing high-volume interactions and resolving issues. Skilled in maintaining confidentiality and accuracy while handling sensitive information. Committed to enhancing team performance and delivering exceptional service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
Las Vegas, Nevada
03.2026 - Current
- Ensured passenger safety through careful vehicle operation and adherence to traffic laws.
- Developed strong communication skills by interacting with diverse passengers daily.
- Followed regular schedule of pickups for individual customers and groups.
Server/Bartender/Hostess
Big Jerk Caribbean
Las Vegas, Nevada
07.2024 - 09.2025
- Delivered professional, consistent customer service in a fast-paced restaurant and bar lounge environment
- Greeted guests and managed reservations and waitlists to ensure timely seating
- Resolved guest concerns with professionalism and composure to enhance satisfaction
- Processed POS and cash transactions while effectively upselling menu items and beverages
Security Specialist
Trident
Cupertino, California
10.2023 - 05.2024
- Assisted with front desk coverage and visitor coordination
- Conducted routine patrols to identify and report safety concerns
- Communicated effectively with staff, visitors, and management`
Front Desk Receptionist
Allied Universal
San Jose, California
03.2022 - 11.2023
- Greeted visitors, managed check-ins and answered incoming calls in a professional manner
- Monitored building access and recorded visitor logs
- Assisted with administrative tasks, reporting, and daily site operations
Field Service Representative
Ricoh
San Jose, California
09.2018 - 04.2020
- Supported clients such as: EA Sports, Mozilla Firefox, Boston Scientific, Applied Materials, Exponent, and Perkins Coie
- Managed shipping, receiving, and internal deliveries using tracking systems
- Provided administrative, reception, and logistical support across multiple client sites
- Organized records and ensured timely service
Education
High School Diploma -
Piedmont Hills High
San Jose, CA05-2016
Skills
- Customer service
- Front desk and reception
- Multi-line phone system & phone etiquette
- Administrative support
- Microsoft Office (Word, Excel, Outlook)
- Analytical thinking
- Problem solving & Conflict resolution
- Adaptability
Certification
- Osha 10
- TAM
- Food Handler
- Alcohol Awareness
Timeline
Uber Driver
Uber
03.2026 - Current
Server/Bartender/Hostess
Big Jerk Caribbean
07.2024 - 09.2025
Security Specialist
Trident
10.2023 - 05.2024
Front Desk Receptionist
Allied Universal
03.2022 - 11.2023
Field Service Representative
Ricoh
09.2018 - 04.2020
High School Diploma -
Piedmont Hills High