- Provided consistent transportation to and from medical appointments, ensuring timely arrival, and assisting with check-in.
- Managed and organized weekly medications in a pill organizer to ensure proper intake and timing.
- Assisted in scheduling medical appointments and maintaining an organized list of upcoming visits.
- Helped with translating between doctors and my grandmother to support a clear understanding of medical information.
- Offered daily support with basic care needs, including assisting with bathing and getting dressed.
- Assisted customers with product selection, sizing and styling.
- Unpacked and processed shipment, ensuring merchandise was accurately stocked and displayed.
- Assisted customers in locating products throughout the store, providing friendly service.
- Collaborated with team members on floor sets and merchandising, helping to display new product collections monthly.
- Processed customer orders, returns, exchanges, and refunds using strong communication and customer service skills.
- Supported the store manager with end-of-day cash handling, including counting money and assisting in closing procedures.
- Processed sales transactions accurately and efficiently at the cash register.
- Maintained organization on the sales floor by accurately placing merchandise back in designated areas.
- Resolved customer issues and answered questions with clarity.
Customer service and support
Adaptability
Communication
Bilingual communication
Time management
Microsoft Office
English- Native/Bilingual
Bosnian- Native/Bilingual
Croatian- Fully Professional
Serbian- Fully Professional