Ajsela Ackerman
Essentia Health
West Fargo,ND
2
Languages
1
Certification
12
years of professional experience
Professional Registered Nurse with 6 years of experience in the medical field. Calm demeanor, efficient problem-solving approach and work ethic. Strong patient advocate with excellent communication skills.
Charge Nurse with strong experience and readiness for leadership roles in multiple settings, including surgical floor, cardiac intermediate care, and nurse manager leadership.
Proven ability to manage patient care, coordinate with multidisciplinary teams, and adapt to evolving healthcare environments. Skilled in patient assessment, critical care, and staff mentorship. Known for reliability, effective communication, and results-driven approach to healthcare delivery.
Experienced with overseeing surgical floor operations, ensuring high standards of patient care and team efficiency. Utilizes critical thinking and problem-solving skills to address challenges and improve outcomes. Track record of effective leadership and fostering a collaborative work environment.
Experienced with cardiac telemetry nursing and charge nurse experience. Utilizes advanced monitoring techniques to ensure optimal patient care. Track record of effective communication and critical thinking in high-stress situations.
Experienced with managing nursing teams and overseeing patient care. Utilizes leadership and clinical expertise to ensure efficient and effective healthcare delivery. Track record of maintaining high standards in patient safety and quality care.
Work History
Charge Nurse, Surgical Floor
1 Year 10 Months- Coordinated surgical floor patient care, prioritizing admissions, transfers, and discharges.
- Supervised nursing assignments, balancing workload and supporting shift coverage.
- Collaborated with physicians, anesthesiologists, and CRNAs to align safe patient flow.
- Mentored staff nurses on surgical unit protocols, workflows, and clinical standards.
- Managed patient flow, escalating concerns and resolving unit issues promptly.
- Supervised and managed daily scheduling, tasking, and administration.
- Served as a liaison between physicians, patients, and families for effective communication of treatment plans and progress updates.
- Collaborated with ancillary departments such as Pharmacy and Laboratory services to ensure seamless coordination in addressing patients'' needs during hospitalization.
- Streamlined communication among healthcare team members, utilizing electronic health record systems for accurate documentation and information sharing.
- Promoted a culture of safety, implementing protocols to reduce the incidence of hospital-acquired infections on the surgical floor.
ACNO (Assistant Chief Nursing Officer) / Nurse Manager
6 Months- Plans, organizes, schedules and delegates work effectively.
- Assisted CNO/DON in implementing and evaluating care delivery system on nursing unit, enhancing patient care quality.
- Participates in performance improvement activities to assure improved patient outcomes.
- Provides guidance and discipline as necessary for nursing staff during designated shifts, in the absence of their supervisor.
- Supported interdisciplinary team model to foster active nursing involvement in goal setting, program definition, and patient outcome evaluation.
- Acts as the primary nurse administrator in the absence of the CNO/DON
- Performed responsibilities and duties of staff RN, including direct patient care activities.
- Coached and mentored nursing staff, facilitating developmental opportunities that improved team competencies.
- Managed employee health records for all staff members., including assuring an employee health record system for all employees, initiating the writing and/or evaluation of hospital wide employee health related policies and procedures.
Registered Nurse – House Supervisor & Intermediate Care RN
3 Years 9 Months- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Facilitated adherence to highest standards in patient care among staff, fostering a culture of excellence.
- Administered medications, tracked dosages, and documented patient conditions.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Advocated for patients and implemented total patient care through team nursing process for 3 to 4 high-acuity patients per shift, ensuring comprehensive support.
- Monitored and educated nursing students and interns on proper care procedures and prioritization strategies.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases, and injuries.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
- Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
- Acted as the main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Managed patient flow, admissions, transfers, and discharges to support capacity needs.
- Coordinated hospital-wide staffing assignments to maintain safe patient care across inpatient units.
Sales Associate
1 Year 1 Month- Generated roofing estimates and proposals aligned with customer needs and project specifications.
- Consulted homeowners on roofing materials, financing options, and replacement timelines.
- Assessed window performance issues and recommended repair or replacement solutions.
- Measured openings accurately to ensure proper fit for custom window installations.
- Advised customers on product options, energy efficiency, and maintenance requirements.
- Established a loyal client base by consistently exceeding expectations and delivering an exceptional customer experience.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with a strong sense of personal responsibility.
Patient Care Coordinator
1 Year 4 Months- Coordinated patient appointments, consultations, and surgery schedules to maintain efficient clinic flow.
- Verified patient information, medical histories, and documentation for accurate records and compliance.
- Educated patients on LASIK procedures, preparation steps, and post-operative care instructions.
- Managed incoming calls, addressed patient concerns, and routed inquiries to appropriate clinical staff.
- Supported treatment planning by communicating eligibility details and appointment next steps clearly.
- Monitored follow-up visits and outreach efforts to ensure timely patient care continuity.
- Resolved patient service issues professionally while maintaining consistent communication and a positive care experience.
Education
Associate of Science - Nursing
Associate of Arts - Business Management
Skills
Nursing management
Clinical leadership
Patient safety
Clinical supervision
Team management
Verbal and written communication
Teamwork and collaboration
Collaborative teamwork
Organizational management
Time management
Adaptability
Problem-solving
Critical thinking
Reliability
Multitasking capabilities
Attention to detail
Certification
Licensed Registered Nurse - 2019 to current
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Charge Nurse, Surgical Floor
Essentia Health
12.2024 - CurrentRead More
ACNO (Assistant Chief Nursing Officer) / Nurse Manager
Pam Health Rehabilitation Hospital of Fargo
06.2024 - 12.2024Read More
Registered Nurse – House Supervisor & Intermediate Care RN
Essentia Health
06.2020 - 03.2024Read More
Sales Associate
Your Home Improvement
06.2016 - 07.2017Read More
Patient Care Coordinator
Lasik Vision Institute
01.2015 - 05.2016Read More
Rasmussen University
Associate of Science from Nursing
Read More
Minnesota State Community And Technical College
Associate of Arts from Business Management
Read More
Additional Merits
- BLS, ACLS
- Daisy Award Winner 2022