Aju Alexander
Garland,Texas
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Digital Team Associate
Walmart
12.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
Customer Service Representative
Walmart
07.2021 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Science - Industrial Engineering
The University of Texas At Arlington
06.2025
Associate of Science -
Eastfield College
05.2023
High School Diploma -
Lakeview Centennial High School
Garland, TX06.2021
Skills
- Shipment Preparation
- Resource Organization and Allocation
- Team Support
- Safety Requirements
- Cash Register Operations
- Compassionate Care
- Defect Identification
- Equipment Preparation
- Customer Needs Assessments
- Problem Identification
- Effective Working Relationships
- Repetitive Motion Tolerance
Timeline
Digital Team Associate
Walmart
12.2021 - Current
Customer Service Representative
Walmart
07.2021 - 12.2021
Bachelor of Science - Industrial Engineering
The University of Texas At Arlington
Associate of Science -
Eastfield College
High School Diploma -
Lakeview Centennial High School