Highly performing and critical thinking professional with more than 24 years in management and safety compliance experience.
Highly skilled at collaborating and supervising individuals and teams.
Well-qualified with proven success in maintaining and improving operations and procedures.
Highly proficient in team supervising implementing company expectations and procedures.
Eager to share and improve my years of training and experience to engage in all opportunities.
Consistent success with leading teams in various different business operations environments.
Strategic thinker and tactical decision-maker with passion for leading teams to exceeding expectations.
Dedicated, Dependable, Compliant, Safe and Skilled to ensure positive performance outcomes in all situations, individually and team oriented.
Overview
21
21
years of professional experience
Work History
Line Handler Supervisor
MJ Hogan & Company
Savannah, Ga.
02.2023 - Current
Provides assistance in the preparation of moorings prior to vessel arrival or departure.
Collaborates closely with ship and tug captains, crew members and line handlers to ensure efficient vessel mooring and unmooring operations.
Assists with the docking and undocking of vessels by handling mooring lines.
Maintains a safe working environment, adhering to all safety protocols and regulations.
Keeps accurate records of line-handling activities including times, locations.
Implements operational policies and procedures to ensure efficiency and accuracy of workflows.
Assists and observes mooring and unmooring operations and procedures to ensure they are secure and safe.
Supervises and establishes safety protocols when performing line handling duties while vessels are in port.
Realtor
Vylla Home
Savannah, Georgia
10.2021 - 02.2023
Provided assistance to buyers by understanding their needs, requirements, and budgets for finding their dream homes.
Advised prospective clients on prevailing market activities and conditions.
Drafted legal agreements for property transactions.
Conducted comparative analysis of recently sold area properties to determine competitive market prices.
Sustained high levels of customer satisfaction by addressing client concerns on home purchases.
Provided clients with education on updating properties, buying and selling strategies, and preserving curb appeal.
Realtor Buyer Specialist
McIntosh Realty Team
Savannah, Ga
05.2018 - 10.2021
Procuring and obtaining new customers and successful client conversion
Meeting with potential clients and establishing a trusting relationship and building rapport
Educating and representing clients through the legal process of purchasing and selling homes
Preparing legal documents and contracts to represent clients in completing transactions
Properly and strategically negotiating prices and terms successfully in favor of clients
Performing and attending networking events for potential and recurring clients
Market and conditions research for current and local inventory, prices and mortgages
Store Manager
Hobby Lobby
Bluffton, SC
11.2015 - 02.2018
Managed inventory control, cash control and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Evaluated workplace environment and equipment to identify potential hazards.
Monitored employee performance to ensure safe working practices are followed.
Conducted regular safety meetings for staff to ensure compliance with safety regulations.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Co Manager
Wal-Mart Supercenters
Savannah, GA
12.2003 - 11.2015
Responsible for engaging with customers, suppliers, vendors and associates to ensure that our operations are ran according to company policy and guidelines on a consistent level
Ensured compliance with all applicable federal, state, local laws and regulations related to occupational health and safety.
Performed risk assessments prior to any changes in operations or equipment modifications.
Developed and implemented safety policies to ensure compliance with OSHA regulations.
Personally interacting with our customers to ensure their needs and expectations are met and that our service to them is exceptional each visit
Building relationships and communicating effectively with vendors and suppliers to make sure that our customer’s needs and requests are filled properly and in a timely manner
Total store operations, managing the facility, on average forty associates each shift, insuring customers are receiving the best customer service our associates can provide
Making sure associates are productive in managing the freight flow and inventory levels to be in stock with the consumer’s needs for goods and services
Accurately and strategically writing schedules to maintain the proper coverage needed to serve our customers and staying in line with allotted wage plans and goals
Reviewing profit and loss statements to accurately analyze sales, making sure the
Business meets or exceeds sales plans and goals to be the most profitable for future results
Researching opportunities, which are not showing positive results to formulate and execute plans that bring things in line for upcoming quarters
Proactively managing budgets, wages and controlling costs such as labor, repairs, equipment, materials and merchandise to strategically modify budgets and expenses as needed for the impact of the business
Protect the company’s assets, to prevent shrink by enforcing policies and procedures for practicing deterrents for loss of goods and monitoring theft internally and externally
Recruiting and interviewing potential candidates for available positions in the store and providing development and training plans with associates to engage them personally and giving honest and accurate feedback during evaluations for development and motivational purposes.
Education
High School Diploma -
Johnson High School
Skills
Leadership and Performance Management
Line handling proficiency
Safety Compliance and Quality control
Mooring and Unmooring procedures familiarity
Mooring operations experience
Safety risk assessment
Communication and teamwork
Punctual, Dependable and Reliable
Accident Prevention
Team Leader and Motivator
Communication
Performance Monitoring
Problem Anticipation and Resolution
Focus and Follow-Through
Self Motivated and Team Motivator
Performance improvement monitoring
Company Policy Compliance
Timeline
Line Handler Supervisor
MJ Hogan & Company
02.2023 - Current
Realtor
Vylla Home
10.2021 - 02.2023
Realtor Buyer Specialist
McIntosh Realty Team
05.2018 - 10.2021
Store Manager
Hobby Lobby
11.2015 - 02.2018
Co Manager
Wal-Mart Supercenters
12.2003 - 11.2015
High School Diploma -
Johnson High School
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