Summary
Overview
Work History
Education
Skills
Timeline
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Austin Kapp

Summary

Innovative professional with several years of diverse experience.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Textile Sales Support

Kneedler Fauchere
06.2024 - Current
  • Oversee all trim inquiries for the showroom from quoting and reserves to processing and customer support.
  • Simultaneously manage inquires from main inbox as well as the general inquiries inbox for the showroom, vet and create new accounts and coordinate trade accounts with suppliers, respond to general questions or connect to relevant team member, send out relevant information from suppliers to team.
  • Support Textile Specialists from both sales teams, create quotes, assist with shops, create and oversee follow up reports for all open quotes for each team, and other miscellaneous tasks. Worked well in a team setting, providing support and guidance when needed.
  • Provide shops for all trim requests
  • Began learning all roles in the showroom and covering desks for team members on PTO or leave while also maintaining regular responsibilities. Proven ability to learn quickly and adapt to new situations.
  • Work flexible hours attending local industry events representing Kneedler Fauchere and networking within the community strengthening established relationships and building new ones
  • Company sponsored member of ASID and attend member events.
  • Passionate about learning and committed to continual improvement.

Showroom Maintenance Coordinator

Kneedler Fauchere
09.2023 - 06.2024
  • Maintained high standards of quality in the display throughout the showroom.
  • Stripped, cleaned and re-applied all new wallcovering collections to display boards. Adhered to board rotations and created rotations when not provided.
  • Hung, steamed, tagged, and priced all textile wings received from new collections while maintaining high quality standards. Adhered to rotation orders and created rotation orders when not provided.
  • Established relationships within the interior design community.
  • Worked in coordination with manager, supplier, receivers, and installers to complete a full refresh of showroom displays including furniture, lighting, wallcoverings, artwork, rugs, and accessories.
  • Coordinated with manager and sample library to update pricing and discontinued patterns and colorways.
  • Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.

Project Manager

Denver Signs & Graphics
01.2021 - 08.2022
  • Managed the company's largest client account, Daltile
  • Facilitated the manufacturing, distribution, and installation of signage for over 200 Daltile locations across the U.S and Canada which ranged from vinyl decals up to full signage packages (i.e channel letters, LED signs, flat line signs, etc.)
  • Managed the production of materials, supply, shipping and installation, invoicing, etc.
  • Established strong relationships with vendors and negotiated favorable contracts.
  • Reviewed project proposals to determine feasibility.
  • Reported project status on budget, resources, technical issues, or customer satisfaction.
  • Planned, scheduled and coordinated project activities to meet deadlines.
  • Produced and distributed project documents.
  • Processed, reviewed and approved modifications to project plans.
  • Successfully managed projects with tight deadlines and limited resources.
  • Developed project plans, tracked progress, and reported results to stakeholders.
  • Monitored project performance metrics to ensure adherence to quality standards.
  • Identified, reviewed, and select vendors or consultants to meet project needs.
  • Communicated effectively with all levels of stakeholders including executives.

Studio Assistant

School of the Art Institute of Chicago
11.2018 - 01.2021
  • Assisted the Art Institute of Chicago with loading and unloading kilns, restocking materials, checking in and out tools
  • Helped to design and brand the department.
  • Collaborated with other members of the team on larger scale projects requiring multiple individuals' involvement.
  • Performed regular maintenance on studio equipment such as kilns, wheels and grinders.
  • Researched new technologies and innovations within the industry.
  • Provided guidance and support to students participating in ceramics classes.
  • Organized the studio space on a daily basis ensuring neatness and cleanliness at all times.
  • Troubleshot minor problems and reported larger technical issues.

Studio Intern

Stephanie Brooks (Independent Artist)
01.2020 - 01.2020
  • Worked to organize the fabrication of multiple art pieces through their entirety
  • Visit, receive, process, and facilitate the making of pieces from fabricators
  • Visit with prospective buyers
  • Offered insight for conceptualization of work, as well as research various ideas and techniques of making and organizing findings.
  • Observed, reflected and analyzed processes to make informed decisions.

Guest Services Worker

Centre Salon & Spa Lone Tree
11.2016 - 08.2017
  • Responsible for scheduling appointments, answering phones, opening and closing, assisting guests with products, meeting guests needs, assisting stylists, maintaining public areas and restrooms.
  • Reviewed accounts and charges with guests during check out process.
  • Maintained a high level of professionalism while handling multiple tasks simultaneously under pressure.
  • Computed bills, collect payments, and make change for guests.
  • Adhered to the company's standard operating procedures regarding hospitality services.

Education

Bachelor of Fine Arts - Fine and Studio Arts

School of The Art Institute of Chicago
Chicago, IL
05-2023

Skills

  • Microsoft 365
  • CRM systems and tools
  • Textiles
  • Trim
  • Wallcoverings
  • Display
  • Sales
  • Client relations
  • Photoshop, Excel, and Adobe Suite
  • Time management
  • Organizational skills
  • Problem resolution

Timeline

Textile Sales Support

Kneedler Fauchere
06.2024 - Current

Showroom Maintenance Coordinator

Kneedler Fauchere
09.2023 - 06.2024

Project Manager

Denver Signs & Graphics
01.2021 - 08.2022

Studio Intern

Stephanie Brooks (Independent Artist)
01.2020 - 01.2020

Studio Assistant

School of the Art Institute of Chicago
11.2018 - 01.2021

Guest Services Worker

Centre Salon & Spa Lone Tree
11.2016 - 08.2017

Bachelor of Fine Arts - Fine and Studio Arts

School of The Art Institute of Chicago