Akabla Attobra
Graduate Student In Business Administration And Management
Conway,Arkansas
Summary
A highly motivated MBA student with two years of customer service experience is seeking a part time/ internship or full time position. Willing to put communication skills, fluency in both English and French, and cutting-edge technology to use in tackling new projects and ideas. Resolve problems quickly, conduct research, and provide a high level of customer service.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Student Worker-food/Caterer
Aramark
Conway, Arkansas
02.2022 - 03.2023
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Took meeting notes and compiled paperwork to support department.
Engagement Specialist/Customer Service Representative
STARTEK Hot Springs
Conway, Arkansas
11.2020 - 08.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Event Volunteer
Political Science Event: Arkansas Model UN
Conway, Arkansas
10.2019 - 11.2019
- Welcomed guests.
- Provided information about current and future events at facility.
- Performed duties such as Printed documents, Sold TShirts to guests/ manage about over 13 participants on that event
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Balanced cash drawers and prepared bank deposits for financial maintenance.
Education
MBA - Business Administration And Management
University of Central Arkansas
Conway, AR 09.2022 - Current
Bachelor of Arts - Political Science / International Studies
University of Central Arkansas
Conway, AR 09.2017 - 08.2020
Skills
Written and oral communication
Timeline
MBA - Business Administration And Management
University of Central Arkansas
09.2022 - Current
Student Worker-food/Caterer
Aramark
02.2022 - 03.2023
Engagement Specialist/Customer Service Representative
STARTEK Hot Springs
11.2020 - 08.2021
Event Volunteer
Political Science Event: Arkansas Model UN
10.2019 - 11.2019
Bachelor of Arts - Political Science / International Studies
University of Central Arkansas
09.2017 - 08.2020