Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akaijia Pannell

Greenville,SC

Summary

Experienced Medical Assistant with a strong background in patient care, record management, and ensuring confidentiality in compliance with HIPAA regulations. Skilled in medical billing and coding, with exceptional verbal and written communication abilities. Proven track record of enhancing operational efficiency and patient satisfaction through effective support and collaborative teamwork.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Kudzu Medical
Greenville, SC
10.2021 - Current
  • Managed appointment scheduling, patient registrations, and distributed prescribed pharmaceuticals to patients.
  • Collected and documented patient medical history, vital signs, and current complaints during intake, ensuring accurate and up-to-date records.
  • Adhere medical records management, organizing, filing, scanning documents, and maintaining patient confidentiality and data integrity.
  • Back-office operations including: answering phone calls, scheduling follow-ups, and ensuring proper communication between patients and medical staff.
  • Assisted in billing and coding procedures, ensuring accurate and timely processing of insurance claims and patient payments.
  • Maintaining office files, and managing incoming and outgoing mail.

Operations Production Lead

The Crown Group
Greenville, SC
02.2019 - Current
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Monitor individual performance and provide feedback or guidance to improve productivity.
  • Ensure the production process maintains high-quality standards.
  • Review completed tasks or outputs to ensure they meet the required specifications.
  • Provide training to new team members and assist to advance existing employees.
  • Use tools like Slack, Zoom, Google Workspace, or specific industry-related software to facilitate communication and collaboration.

Education

High School Diploma - undefined

Berea High School
Greenville, SC
05.2019

Skills

  • Medical Filing
  • Multi-Line Telephone Systems
  • Healthcare Management
  • Medical Billing and Coding
  • Administration
  • Claims Processing
  • Customer Support
  • Operations Management
  • Quality Improvement Inspections
  • Verbal and Written Communication
  • Account Reconciliation
  • Authorizations and Appeals

Timeline

Medical Assistant

Kudzu Medical
10.2021 - Current

Operations Production Lead

The Crown Group
02.2019 - Current

High School Diploma - undefined

Berea High School
Akaijia Pannell