Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akaiya Deetsch

Louisville,KY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Teacher/Childcare Floater

Maple Grove Baptist Church
Louisville, KY
11.2024 - Current
  • Met with parents and guardians to discuss students' progress and improvement areas.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Ensured that all health and safety regulations were followed at all times.
  • Taught children how to complete basic crafts, such as paintings, drawings, and decorations.
  • Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.

Event Planner/ Tech Director

Maple Grove Baptist Church
Louisville, KY
07.2024 - Current
  • Arranged security, printing, and supply vendors to meet the unique requirements of each event.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Managed safe and smooth food delivery at banquets, conferences, and social events.
  • Provided technical support during audio and visual equipment setup, operation, and troubleshooting.
  • Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising, to maximize event attendance.
  • Oversaw strategic planning and implementation to ensure organizational goals were met.
  • Collaborated with senior leadership to set long-term objectives for the church.

Assistant Manager

Alloy Wheel Repair
Louisville, KY
08.2022 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed strategy to increase sales and drive profits.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Shift Manager

Rallys Fast Food Resturant
Louisville, KY
12.2018 - 01.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Shift Manager/Key Holder

Ponderosasteakhouses
Louisville, KY
11.2017 - 05.2021
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
  • Counted registers and cleaned and secured shop at end of shift.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Associate of Arts - Psychology

Jefferson Community And Technical College
Louisville, KY
01.2025

High School Diploma -

Southern High School
Louisville, KY
01.2021

Skills

  • Product and Service Knowledge
  • Use of programs such as Quickbooks
  • Money Handling
  • Financial Management
  • Promotional Planning
  • Critical thinking
  • Task Delegation
  • Recruiting and Interviewing
  • Employee Performance Evaluations
  • Business Development
  • Sales Reporting
  • Project Management

Certification

  • Certified Powder Coater, Alloy Wheel Repair - (December 2022- Current)
  • CM - Certified Manager Certification
  • CPR/AED Certified

Timeline

Teacher/Childcare Floater

Maple Grove Baptist Church
11.2024 - Current

Event Planner/ Tech Director

Maple Grove Baptist Church
07.2024 - Current

Assistant Manager

Alloy Wheel Repair
08.2022 - 09.2024

Shift Manager

Rallys Fast Food Resturant
12.2018 - 01.2022

Shift Manager/Key Holder

Ponderosasteakhouses
11.2017 - 05.2021
  • Certified Powder Coater, Alloy Wheel Repair - (December 2022- Current)
  • CM - Certified Manager Certification
  • CPR/AED Certified

Associate of Arts - Psychology

Jefferson Community And Technical College

High School Diploma -

Southern High School
Akaiya Deetsch