Akalina Spencer
Pahoa,HI
Summary
Customer-focused Retail Sales Worker known for high productivity and efficiency in task completion. Specialize in customer relationship management, product knowledge, and sales strategy implementation. Excel in communication, adaptability, and problem-solving to enhance shopping experiences and meet sales targets.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
Work History
Retail Sales Worker
Goodwill Hawaii
Pahoa, Hawaii
03.2024 - 07.2025
- Assisted customers in selecting and purchasing merchandise.
- Organized and restocked shelves to maintain inventory levels.
- Operated cash register and processed customer transactions accurately.
- Provided exceptional customer service by addressing inquiries and concerns.
- Maintained cleanliness and orderliness of the sales floor and fitting rooms.
- Participated in training new staff on store policies and procedures.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service by responding to all customer inquiries promptly.
- Developed relationships with regular customers for repeat business.
- Operated cash register to process customer purchases.
Linen Attendant
Hawaiian Linen Co
Hilo, Hawaii
07.2003 - 11.2003
- Sorted and organized linens for efficient storage and retrieval.
- Inspected linens for cleanliness and quality before delivery.
- Operated laundry machines to wash and dry various linen types.
- Assisted team members in folding and packaging linens for distribution.
- Developed strategies for improving efficiency and reducing waste throughout the entire linen process.
- Loaded washers, dryers, carts, racks and other laundry equipment with proper amounts of linen items.
- Sorted dirty linens from clean ones before loading them into washers for laundering processes.
- Followed all safety regulations when using chemicals or hazardous materials in the workplace.
- Assisted in stocking shelves with fresh linens and restocking inventory as needed.
- Packed freshly laundered linens into designated areas according to customer requirements.
- Greeted customers, assisted with inquiries and provided information about services.
- Maintained cleanliness of linen area, including dusting and vacuuming.
- Sorted and counted articles removed from dryers to fold, hang and wrap.
Education
Wallace Rider Farmington High School
Honolulu, HISkills
- Household CEO/ Homeschool Educator for my six children during COVID 2019-2024
- Patience and Empathy
- Relationship management
- Effective communication
- Time management
- Attention to detail
- Operational efficiency
- Relationship building
- Goal-oriented mindset
- Problem solving and Critical Thinking
- Multitasking
Accomplishments
- EMPLOYEE OF THE QUARTER
- AWARDED OUTSTANDING AND EXCELLENT CUSTOMER SERVICE
Timeline
Retail Sales Worker
Goodwill Hawaii
03.2024 - 07.2025
Linen Attendant
Hawaiian Linen Co
07.2003 - 11.2003
Wallace Rider Farmington High School