Akanksha Deopa
Apex,NC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Team Associate
Walmart
04.2023 - 05.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Created appealing displays for routine arrangements and special promotions.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
Team Associate
Walmart
04.2022 - 07.2022
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Resolved issues quickly to maintain productivity goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Created appealing displays for routine arrangements and special promotions.
- Operated register to process payments and collect cash payment for order totals.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education
Bachelor Of Technology - Information Technology
Uttarakhand Technical University
Skills
Retail Associate
Customer Service
Sales expertise
Critical thinking
Quality control
Packing and shipping proficiency
Operations monitoring
Stocking
Organization
Timeline
Team Associate
Walmart
04.2023 - 05.2024
Team Associate
Walmart
04.2022 - 07.2022
Bachelor Of Technology - Information Technology
Uttarakhand Technical University