Akash Patel
Territory Manager
Humble,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Territory Manager
Texas Petroleum Group
Houston, TX
04.2019 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Tracked changing product lines to effectively meet dynamic market demands.
- Managed over 10 location within Houston territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Hired, supervised and coached 50+ employees on sales strategies to optimize performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Territory Manager
Dunkin' Donuts
Houston, TX
05.2015 - 03.2019
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Tracked changing product lines to effectively meet dynamic market demands.
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving 11-care market share.
- Managed over 11 accounts within Houston territory.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Performed supplier risk evaluations and supported regulatory inspections.
Store Manager
Dunkin' Donuts
Houston, TX
05.2012 - 04.2015
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control and store opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
BBA - Business Management
University of Houston - Clear Lake
Houston, TX 08.2011 - 07.2014
Skills
Business development and planning
undefinedTimeline
Territory Manager
Texas Petroleum Group
04.2019 - Current
Territory Manager
Dunkin' Donuts
05.2015 - 03.2019
Store Manager
Dunkin' Donuts
05.2012 - 04.2015
BBA - Business Management
University of Houston - Clear Lake
08.2011 - 07.2014
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