Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Akash Patel

Akash Patel

Charlotte

Summary

  • As an experienced Information Technology Digital technical manager, I have honed my skills in managing end-to-end product development processes, from ideation to launch. With my expertise in leading cross-functional teams, I have successfully delivered products that have met business objectives and exceeded customer expectations. My passion for technology and innovation has driven me to always be on the lookout for new tools, techniques, and to work in a collaborative, fast-paced environment that can help me create superior products by leveraging the latest advancements in the industry.
  • I bring over 10+ years of experience in the IT industry, with a proven track record of delivering products that have achieved market share growth and increased revenue. My technical knowledge, combined with my analytical and problem-solving abilities, and experience in developing and implementing information systems, enables me to seamlessly manage products ranging from software applications to hardware systems. Moreover, my excellent communication and collaboration skills help me build strong relationships with stakeholders, including customers, executives, and team members, ensuring successful project outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

PayPal/VENMO Digital Technical Lead/Manager

Synchrony Bank
Stamford
03.2018 - Current
  • PayPal has several digital credit card products where customers can apply for various credit cards. After providing basic information, their credit card application undergoes various rules and policy checks which further approve and decline the credit application. Customers can manage credit card accounts like paying credit card bills, canceling payments, auto payments, and viewing statements.
  • Develop and maintain a product, project roadmap that accurately reflects customer needs and business priorities.
  • Team up with cross-functional teams, including developers, designers, stakeholders to ensure requirement and use cases translate from build into functional prototypes for integration, functional, performance and user acceptance testing.
  • Communicate plan and collaborate with client team and internal client team to manage product goals and deliverable items.
  • Define and communicate product vision and strategy, project scope, Acceptance criteria, process improvements goals, technical requirements gathering to ensure alignment across all teams.
  • Prioritize product features and enhancements based on ROI, user impact, and business objectives.
  • Utilizes team feedback/recommendations and metrics to identify execution risk areas of opportunity, indicators, analyze and monitor project risks for the improvement (Credit, Market, Financial Crimes, Operational and Regulatory Compliance).
  • Developed and run excel/VBA macros to perform FISERV operations.
  • Attend/facilitated scale agile ceremony for collaboration of agile teams. (Daily standup calls, Grooming calls, Sprint Planning, Sprint Demo, Retrospective as part of agile ceremony).
  • Involved in requirement design & development phases and creating custom solution to match the requirement and ensure solution are integrated.
  • Maintain AGILE/KANBAN Jira board to track PayPal production issues.
  • Extensively involved in unit testing and coordinated with testing team and fixing bugs at various stages of application development.
  • Working with product stakeholders & SMEs to help promote collaboration between development teams, external teams, and business partners.
  • Closely worked with software developer, QA and UX designer team to meet delivery timeline.
  • Experience with coaching and guiding development teams to help improve scrum knowledge, spring velocity, and capacity.

JAVA/J2EE Developer

Wells Fargo Bank
North Brunswick
04.2016 - 03.2018
  • OLAF is a web application where customers can enter the details like basic info, type of loan, collateral, documents upload, etc. Once a customer submits the form, the system will send an email to the lead, then the lead logs into the application and verifies the details and assigns the case to an associate, who is the person that interacts with the customer and can approve/reject the application.
  • Notification is a project to send alerts, like email notifications. It can be online or batch. Clients can invoke either web service or can send details in excel through email. The application processes the request and sends notification based on input.

Java/J2EE Developer

State Farm Insurance
Bloomington
09.2014 - 03.2016
  • State Farm Insurance is one of the oldest insurance institutions in the United States, with a history dating back over 90 years. I worked in the Contact Manager Rewrite application, under Quick Review. Quick Review includes the implementation of CDD modules, credit and debit cards, customers' experiences, investment, and saving.
  • Besides that, it implements customers' contact information, mortgage rate, credit card balance, customers' account details, and balance.

Java Developer

Fidelity Investments
Boston
09.2012 - 08.2014
  • Wealth-Pro is a Web based application that enables users to access their account, modify the stocks, trading strategies online.
  • Being a developer, was involved in creating Java server pages for trading account details, entity beans in the middle tier and providing connectivity with the database at the backend.

Education

MBA -

CHARUSAT UNIVERSITY
GUJARAT, INDIA
04-2024

BCA - Computer Science

Sardar Patel University
GUJARAT,INDIA
01.2012

Skills

  • Project Management
  • Influence stakeholder
  • Negotiation skills
  • CX Design
  • DATA ANALYTICS
  • Agile methodology
  • Financial analysis
  • Team collaboration
  • Problem solving
  • Risk management
  • End User Support
  • User acceptance testing
  • SOLUTION DEPLOYMENT
  • TEAM BUILDING
  • SAS BI
  • FISERV and Client 360
  • ATLASSIAN JIRA
  • Confluence
  • ORACLE
  • EXCEL/VBA macros
  • My SQL
  • MS Access
  • ServiceNow
  • MS Office (all tools)
  • Top team
  • VISIO
  • Postman
  • AWS S3 Cloud, Splunk Cloud
  • New Relic
  • MS Project
  • SHAREPOINT
  • JAVA
  • PL/SQL
  • UNIX shell script
  • HTML, CSS
  • JavaScript, jQuery
  • SVN, Bitbucket, GitHub
  • Spring MVC, Struts, JAVA Spring, Spring Boot
  • J2EE, JSP, Servlet
  • Web Sphere, Web logic
  • Apache Tomcat

Certification

  • SAFE CERTIFIED AGILIST 4.6
  • SAFE CERTIFIED AGILIST 5.1
  • CERTIFIED SCRUM PRODUCT OWNER
  • SAFE CERTIFIED SCRUM MASTER 6.1

Timeline

PayPal/VENMO Digital Technical Lead/Manager

Synchrony Bank
03.2018 - Current

JAVA/J2EE Developer

Wells Fargo Bank
04.2016 - 03.2018

Java/J2EE Developer

State Farm Insurance
09.2014 - 03.2016

Java Developer

Fidelity Investments
09.2012 - 08.2014

MBA -

CHARUSAT UNIVERSITY

BCA - Computer Science

Sardar Patel University

Similar Profiles

CREATE PROFILE
Akash Patel