Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

AKASHA JAMES

Buffalo,NY

Summary

Ambitious student pursuing a degree, eager to contribute developed knowledge in a professional role. Skilled in humane animal restraint and compassionate care in settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

VCA Hospitals
Amherst, NY
12.2024 - Current
  • Assisted veterinarians during examinations and procedures for various animal species.
  • Educated pet owners on animal care, vaccines, and nutrition guidelines effectively.
  • Performed routine laboratory tests, including blood work and urinalysis samples.
  • Maintained cleanliness of examination rooms and surgical areas to ensure hygiene standards.
  • Handled patient records and updated databases for accurate medical documentation.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.

Online Grocery Pickup

Walmart
Olean, NY
05.2024 - 12.2024
  • Greeted customers warmly to enhance overall shopping experience.
  • Maintained in-depth product knowledge for online pickup, including seasonal and sale items.
  • Executed day-to-day duties with accuracy and efficiency.
  • Ensured cleanliness and organization of staging areas for optimal operations.
  • Demonstrated attention to detail while scanning and bagging orders.
  • Thrived in fast-paced environments by adopting a leadership role.

Customer Service Associate (CSA)

Walgreens
Wellsville, NY
09.2022 - 05.2024
  • Trained and mentored new team members, enhancing overall team performance.
  • Resolved customer complaints with professionalism and empathy, ensuring satisfaction.
  • Answered customer telephone calls promptly, minimizing on-hold wait times.
  • Greeted customers warmly to create a welcoming environment.
  • Handled cash transactions and processed payments efficiently at the register.
  • Provided tailored advice and assistance to address specific customer needs.
  • Actively listened to customer concerns, demonstrating commitment to service excellence.

Kennel Attendant

E&C Pet Parlor
Scio, NY
07.2022 - 08.2022
  • Ensured clean and sanitary environments for kennels, safeguarding animal health and safety.
  • Delivered compassionate care to animals, resulting in high customer satisfaction rates.
  • Demonstrated exceptional animal-handling skills, minimizing stress behaviors in anxious pets.
  • Provided daily feeding and hydration to maintain pet well-being.
  • Managed regular exercise routines through scheduled walks and playtime activities.
  • Maintained safe kennel conditions to support overall animal welfare.
  • Communicated detailed updates to pet owners about their animals’ status, enhancing trust.

Education

AAS - Veterinary Science Technology

State University of New York At Delhi
Delhi, NY
05-2026

Advanced Regents Diploma -

Wellsville Secondary School
Wellsville, NY
06.2023

Endorsement - Animal Science

Board of Cooperative Educational Services at Belmont
Belmont, NY
06.2023

Skills

  • Patient education
  • Veterinary procedures
  • Animal husbandry
  • Preventative medicine
  • Animal restraint
  • Communication

Certification

  • Fear Free Certified, Oct 2024

References

References available upon request.

Timeline

Veterinary Assistant

VCA Hospitals
12.2024 - Current

Online Grocery Pickup

Walmart
05.2024 - 12.2024

Customer Service Associate (CSA)

Walgreens
09.2022 - 05.2024

Kennel Attendant

E&C Pet Parlor
07.2022 - 08.2022

AAS - Veterinary Science Technology

State University of New York At Delhi

Advanced Regents Diploma -

Wellsville Secondary School

Endorsement - Animal Science

Board of Cooperative Educational Services at Belmont

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