
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Mann Petroleum. Excelled in money handling and problem-solving, significantly improving service delivery. Expert in Microsoft Excel and fostering teamwork, adept at leading under pressure. I am a hard working, honest individual. I am a good time keeper, always willing to learn new skills. I am friendly helpful and polite. I am able to work independently in busy environment and also within a team setting
Offered advice and assistance to customers, paying attention to special needs or wants.
Worked six months short staffing and without manager, pretty much learned my own.
Resolving customer issues
Maintaining customer relation
Following up with customer
Processing payments and returns
Recommending products and services
Answered customer telephone calls to avoid on hold wait times.
Provided customer service with high level of service, privacy and confidentiality and friendly, welcoming attitude
Handled all transactions services including bank deposit, withdrawals financial transfers and other bank transactions.
In charge of day to day operations which can include inventory, employee scheduling, hiring and training, ordering and receiving supplies
Customer service