Mindy DeJesus
Smyrna,DE
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
21
21
years of professional experience
Work History
Teacher's Assistant
Sessi Schools
08.2023 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
Medical Assistant
Christiana Institute Of Advanced Surgery
11.2022 - 04.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Assistant Manager
Scrub Pro
08.2021 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Achieved recognition for contribution to store success by optimizing sales.
Customer Service
Harmon's
01.2003 - 01.2005
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
GED -
Penn Foster High School
Scranton, PA03.2017
Skills
- Directing Team Members
- Performance Tracking and Evaluations
- Scheduling and Coordinating
- Transaction Monitoring
- Sales Monitoring
- Vendor Performance Monitoring
- Recruiting and Interviewing
- Managing Multiple Priorities
Timeline
Teacher's Assistant
Sessi Schools
08.2023 - Current
Medical Assistant
Christiana Institute Of Advanced Surgery
11.2022 - 04.2023
Assistant Manager
Scrub Pro
08.2021 - 09.2022
Customer Service
Harmon's
01.2003 - 01.2005
GED -
Penn Foster High School