Akayla Shingler
Charlotte,NC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Manager on Duty
Flip-a-lo's
11.2021 - Current
- Manage cross-functional teams for successful completion in a timely manner
- Trained 10+ staff members on service skills
- Maintained a clean and organized work environment
- Create a welcoming and friendly atmosphere for the customers
- Communicate to others who do not understand English very well
Cashier
Harris Teeter
11.2020 - 10.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Arts - Automotive Technology
Central Piedmont Community College
Charlotte, NC02.2025
Skills
Tire maintenance
Oil changes
Customer service
Verbal communication
DMM certifcate
Accomplishments
Throughout high school I completed 3 full years of NJROTC. This caused me to manage time better, set reasonable goals and maintain self discipline.
I also took intro to automotive class, level 1,2 and 3 all four years throughout high school. Gaining general basic knowledge on car repairs, tools, and OSHA rules and regulations.
Timeline
Manager on Duty
Flip-a-lo's
11.2021 - Current
Cashier
Harris Teeter
11.2020 - 10.2021
Associate of Arts - Automotive Technology
Central Piedmont Community College