Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akayla Willis

Mobile,AL

Summary

Dedicated Certified Nursing Assistant with a proven track record at Palm Garden Health and Rehabilitation Center, excelling in compassionate patient assistance and HIPAA compliance. Achieved high patient satisfaction through effective relationship building and meticulous attention to personal grooming support. Skilled in collecting vital signs and ensuring patient dignity, contributing to enhanced patient wellbeing and safety.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Palm Garden Health and Rehabilitation Center
09.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.


Personal Shopper

Walmart
02.2023 - 11.2024
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Personal Care Assistant

Meadows Place Inc
03.2018 - 08.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.

Education

High School Diploma -

C.F.Vigor High School
913 N Wilson Ave, Prichard,AL
05-2018

Skills

  • Compassionate Patient Assistance
  • Customer Support Expertise
  • Personal Grooming Support
  • HIPAA Regulations Adherence
  • Patient care
  • Customer service
  • Grooming assistance
  • HIPAA compliance
  • Housekeeping tasks
  • Collecting vital signs
  • Customer relations
  • Compassionate caregiving
  • Bathing assistance
  • Relationship building
  • Behavior management
  • Compassionate

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Certified Nursing Assistant

Palm Garden Health and Rehabilitation Center
09.2024 - Current

Personal Shopper

Walmart
02.2023 - 11.2024

Personal Care Assistant

Meadows Place Inc
03.2018 - 08.2024

High School Diploma -

C.F.Vigor High School
Akayla Willis