AKAYLAH BROWN
SILVER SPRING,MD
Summary
Reliable and punctual Animal Care team member and mom with proven skills bathing and identifying dog breeds while promoting good health, fun, safe and clean environments. Great at coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Coming from Animal Behavioral College as an up-and-coming dog groomer with exceptional work ethic. With almost 2 years of experience I can say that I am eager to learn more. From what I've learned over time I've become an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Pet Smart Grooming Bather
06.2021 - 01.2022
- Basic grooming which includes nail trimming, coat brush, bathing and blow drying, sanitation and foot trim
- Trained 2 new Bathers on how to achieve detailed grooming included eye care, cleaning wrinkles, dental care, and applying bows and bandanas
- Increased Pawdicure, Premium Spa Packages, Product Add-On’s and Top Dog Plus Packages sales by 75% by providing samples and detailing enhancing benefits of each product
- Administrative tasks; phone service, data-entry, maintaining up-to-date files and vaccine information and acquiring information from veterinarian offices when applicable
Public Relations Intern
Zaja PR
01.2019 - Current
- Monitored when publication posted client features online and tracked engagement social posts received to include in weekly client reports
- Managed and curated reports
- Organized emails and files
- Edit/filter content
- Assisted in research
- Coordination and implementation of strategic marketing plan
- Collateral Development, Special event coordination and internal communications and promotions reaching over 50 customers per day
- Analyze impact of news media relations and programs
- Community outreach efforts and marketing assessing
Services Wheelchair Agent AKA Passenger Service Attendant
Prosegur Security
03.2022 - 06.2022
- Provide special assistance, general information and directions to passengers as necessary in order to provide positive passenger relations
- Transport passengers safely to and from required locations remaining alert to potential hazards which may cause accidents
- Coordinate with dispatchers for assignments for assignments and gate agents regarding wheelchair assisted passengers
- Established positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff and general public
- Transported over 100 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats
Kids Footlocker Sales Associate
10.2018 - 01.2020
- Attained highest sales volume for part-time associate through personalizing customer interactions
- Increased sales by 15% during shift and increased credit card sales by 10% every quarter
- Trained new employees on to close sales successfully and acquire new Foot Locker rewards customers through exemplary customer service
- Enhanced ability to multi-task by displaying excellent customer service while maintaining a clean and organized atmosphere in various departments and successfully gaining sales
- Attained highest sales volume for part-time associate through personalizing customer interactions
- Increased sales by 15% during shift and increased credit card sales by 10% every quarter
- Trained new employees on to close sales successfully and acquire new Foot Locker rewards customers through exemplary customer service
- Enhanced ability to multi-task by displaying excellent customer service while maintaining a clean and organized atmosphere in various departments and successfully gaining sales
Education
Dog Grooming Certification - Dog Grooming
Animal Behavioral College
Santa Clarita, CAHigh School Diploma -
Meade High School
Odenton, MD01.2018
Some College (No Degree) -
Howard Community College
Columbia, MDSkills
- Computer Proficiency
- Leadership Experience
- Advanced Communication Skills
- Organizational know-how
- Customer service Skills
- Collaboration Talent
Timeline
Services Wheelchair Agent AKA Passenger Service Attendant
Prosegur Security
03.2022 - 06.2022
Pet Smart Grooming Bather
06.2021 - 01.2022
Public Relations Intern
Zaja PR
01.2019 - Current
Kids Footlocker Sales Associate
10.2018 - 01.2020
Dog Grooming Certification - Dog Grooming
Animal Behavioral College
High School Diploma -
Meade High School
Some College (No Degree) -
Howard Community College
Similar Profiles
Cristen CourtneyCristen Courtney
Dog Bather at Pet Smart GroomingDog Bather at Pet Smart Grooming
Jamie McLaughlinJamie McLaughlin
Stylist Apprentice at Pet Smart GroomingStylist Apprentice at Pet Smart Grooming
Tracy MossTracy Moss
Entrepreneur/ Owner/Groomer at Lollipups Pet GroomingEntrepreneur/ Owner/Groomer at Lollipups Pet Grooming