Akaysia Alvarado
Salt Lake City,UT
Summary
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
4
4
years of professional experience
Work History
Attorney’s Assistant
Johnson Mark LLC
11.2023 - Current
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered the central telephone system and directed calls accordingly.
- Communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Compiled information from files and research to satisfy information requests.
- Organized, maintained and updated information in computer databases.
- Assisted with onboarding.
- Managed case files and maintained organized documentation for efficient access and retrieval.
- Expedited resolution of cases by conducting comprehensive legal research using various databases.
Front Desk Lead/Receptionist
Park lane Senior living
09.2022 - 10.2023
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Tracked important information in Google and Excel spreadsheets and ran reports using data.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Education
High School - AP Language, Google & Microsoft related products
Cottonwood High School
Murray, UT06-2022
Skills
- Fast learner
- Scheduling/Planning
- File organization
- Relationship building
- Document filing
- Legal/Court processes
- Quality control
- Exceptional telephone etiquette
- Administrative support
Timeline
Attorney’s Assistant
Johnson Mark LLC
11.2023 - Current
Front Desk Lead/Receptionist
Park lane Senior living
09.2022 - 10.2023
High School - AP Language, Google & Microsoft related products
Cottonwood High School