Akbar El-Amin
Fort Lauderdale,FL
Overview
14
14
years of professional experience
Work History
Sr. Account Manager
Small Business Associates Financial Service
Fort Lauderdale, FL
01.2019 - Current
- Maintained accurate records of customer interactions utilizing CRM software.
- Analyzed sales figures regularly to determine areas of improvement.
- Negotiated contracts with customers to reach mutually beneficial agreements.
- Identified customer needs and provided tailored solutions.
- Utilized CRM software to track leads and manage client accounts.
- Developed relationships with customers to ensure satisfaction and repeat business.
- Followed up with existing customers to maintain relationships and solicit feedback.
- Responded promptly to customer inquiries via phone or email.
CEO
Osiris Global Partners
Miami, FL
07.2016 - 12.2020
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Analyzed market trends and customer data to inform decision-making processes.
- Developed and implemented strategic business plans to increase company profitability.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Drove revenue by cultivating successful client relations.
Funding Specialist
Leverage Point
Miami , FL
01.2011 - 06.2016
- Managed customer relationships by providing regular updates on progress towards obtaining desired funding outcomes.
- Negotiated terms and conditions of loan agreements with lenders.
- Collaborated with internal teams such as legal, compliance, operations, and risk management to ensure successful completion of projects.
- Evaluated existing programs for effectiveness and identified areas for improvement.
- Prepared and delivered loan documents to title and escrow teams.
- Scanned and uploaded loan and related documents into system.
- Reviewed and corrected errors on interest, principal and closing costs.
Education
Bachelor of Arts - Psychology And Sociology
University of Miami
Miami, FL05-2017
Skills
- Excellent negotiation skills
- Business strategies
- Operations
- Order Management
- Database Management
- Vendor Management
Languages
English
Professional
Arabic
Professional
Timeline
Sr. Account Manager
Small Business Associates Financial Service
01.2019 - Current
CEO
Osiris Global Partners
07.2016 - 12.2020
Funding Specialist
Leverage Point
01.2011 - 06.2016
Bachelor of Arts - Psychology And Sociology
University of Miami
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