Overview
Work History
Education
Skills
Languages
Timeline
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Akbar El-Amin

Fort Lauderdale,FL

Overview

14
14
years of professional experience

Work History

Sr. Account Manager

Small Business Associates Financial Service
Fort Lauderdale, FL
01.2019 - Current
  • Maintained accurate records of customer interactions utilizing CRM software.
  • Analyzed sales figures regularly to determine areas of improvement.
  • Negotiated contracts with customers to reach mutually beneficial agreements.
  • Identified customer needs and provided tailored solutions.
  • Utilized CRM software to track leads and manage client accounts.
  • Developed relationships with customers to ensure satisfaction and repeat business.
  • Followed up with existing customers to maintain relationships and solicit feedback.
  • Responded promptly to customer inquiries via phone or email.

CEO

Osiris Global Partners
Miami, FL
07.2016 - 12.2020
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Developed and implemented strategic business plans to increase company profitability.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Drove revenue by cultivating successful client relations.

Funding Specialist

Leverage Point
Miami , FL
01.2011 - 06.2016
  • Managed customer relationships by providing regular updates on progress towards obtaining desired funding outcomes.
  • Negotiated terms and conditions of loan agreements with lenders.
  • Collaborated with internal teams such as legal, compliance, operations, and risk management to ensure successful completion of projects.
  • Evaluated existing programs for effectiveness and identified areas for improvement.
  • Prepared and delivered loan documents to title and escrow teams.
  • Scanned and uploaded loan and related documents into system.
  • Reviewed and corrected errors on interest, principal and closing costs.

Education

Bachelor of Arts - Psychology And Sociology

University of Miami
Miami, FL
05-2017

Skills

  • Excellent negotiation skills
  • Business strategies
  • Operations
  • Order Management
  • Database Management
  • Vendor Management

Languages

English
Professional
Arabic
Professional

Timeline

Sr. Account Manager

Small Business Associates Financial Service
01.2019 - Current

CEO

Osiris Global Partners
07.2016 - 12.2020

Funding Specialist

Leverage Point
01.2011 - 06.2016

Bachelor of Arts - Psychology And Sociology

University of Miami

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Akbar El-Amin